RETAIL ASSOCIATE

Job Description

Job Description

POSITION OVERVIEW

Maximize sales in retail store by assisting customers and satisfying their request whenever possible.  Fill store-staffing requirements as needed.  Accepts payment for purchases, presort and process donated goods.

ESSENTIAL FUNCTIONS AND MAJOR RESPONSIBILITIES

Performs all day to day operational functions of the store (i.e. run register, verify checks, stocking shelves/counter/tables, hang garments, sale of merchandise, rotation of goods).

Sets up advertising signs and displays or arranges merchandise on counters, tables or shelves to attract customers and promote sales.

Obtains merchandise requested by customer or receives merchandise selected by customer.

Answers customer's questions concerning location, price, and use of merchandise.

Provide customers and donors with excellent customer service.

Responsible for clerk/cashiering duties as assigned and operating the cash register, which includes sales transactions, payments, refunds, and end of day register processing.

Wraps or bags merchandise for customers.

Accountable for proper register balances and for any unauthorized removal of any merchandise from the store.

Maintain clean and orderly work area, as well as merchandise on the floor.

Stock, straighten and clean the sales floor which includes textiles and hard lines.

Stocks storage areas and displays with new or transferred merchandise.

Remove empty hangers and outdated merchandise according to rotation schedule.

Remove clothes from dressing rooms and re-hang if necessary.

Answer telephone and provide announcements over store paging system as needed.

Transport items to and from sales floor.

Continually support the agency safety program and contribute to customer and employee safety.

Accomplishes retail and organization mission by completing related assignments as needed.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED

High school diploma or equivalent.

Possess good eyesight and color definition.

Good interpersonal communication skills.

Ability to quickly assess goods and determine appropriate routing.

Functional reading and writing skills.

Ability to work a flexible schedule including nights and weekends.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at View phone number on ziprecruiter.com for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.