Account Manager, Senior

Job Purpose The Senior Account Manager has overall commercial responsibility for one or more of the Account’s customers. Works with Engineering and Manufacturing Operations to create and implement strategies for maximizing current business and obtaining new business at the assigned OEM(s). Takes a leadership role in coordination of new business quotations. Key Responsibilities Represents the business unit in a professional, positive manner. Develops (with input from cross‑functional teams) and deploys comprehensive customer strategies that improve profitability and growth. Articulates a clear understanding of market share, competitive position, and profitability at each assigned account. Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on value provided by the customer and competitive alternatives. Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors as necessary. Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives. Responsible for driving/leading the acquisition plan, delivering and executing the plan. Monitors market dynamics, including customer and competitor developments, and funnels relevant information to appropriate sales management for consolidation. Takes ownership of total customer satisfaction, monitoring performance on key supplier metrics, and pursuing corrective action plans as appropriate. Develops sales forecasts for use in the LRP and monitors market trends throughout the year for use in monthly forecast adjustments. Complies with contract review procedures and company commercial policies. Provides global coordination on customer issues where required. Shares and seeks information outside of his/her BU. Safety This position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the company safety policy. The employee must report all injuries and ensure compliance with safety requirements. Education and Qualifications Bachelor’s Degree (technical preferred). Minimum 6 years’ experience. Preferred experience in Sales Account Management or customer‑facing role. Core Competencies Customer Focus Functional Technical Skills Conflict Management Drive for Results Process Management Technical Learning Motivating Others Strategic Agility Eligibility Applicants must be currently authorized to work in the United States on a full‑time basis. Visa sponsorship is provided based on business need. Salary Range $107,600 – $147,950. #J-18808-Ljbffr