EDI Coordinator

EDI Coordinator

As an EDI Coordinator, you will set up, troubleshoot and maintain Electronic Data Interchange (EDI) functions for Healthcare and Life Sciences Customer Operations, Accounts Receivable, and Traffic departments. Ensure all inbound and outbound electronic transactions and documents are transacting properly and any issues impacting daily operations are addressed immediately. Support the EDI function by executing on continuous improvements and on-going migration and set ups of transactions.

Working hours for this role are Monday - Friday 8am-5pm EST. This is a hybrid position after training. The team meets at our office in Mentor OH on Monday and Tuesday.

What You'll Do as an EDI Coordinator

• EDI Administration 85%

  Work with Customer Operations, Corporate Accounts, Accounts Receivable, Traffic Department, and freight companies to maintain and promote high level of service to and from Trading Partners by understanding ISA#'s, qualifier ID's, Van usage, transaction types, transaction and version specifications, and ordering protocols.

  Create and maintain bill-to and ship-to locations for Trading Partners in Oracle and Oracle Gateway systems.

  Identify and make corrections to all errors in Oracle Gateway and Error Corrections programs. Communicate with trading partners how to correct future transmissions.

  Resubmit EDI invoices for processing.

  Complete GHX on-boarding requests.

  Maintain the EDI do not book list.

  Maintain, add, and delete the incorrect item numbers sent by trading partners in GIS item cross reference table.

  Support needs for development and maintenance of incoming and outbound ISA, GS, and ST envelopes for trading partners using Gentran Integration Suite (GIS).

  Ensure Trading Partner documentation and work instructions are up to date.

  Strategic Initiatives 10%

  Test new EDI documents and functionality.

  Stay current on EDI best practices and technology advancements by attending training, seminars and/or conferences.

  Supports the continuous improvement initiatives within the function, including standard work and the root-cause-countermeasure process in support of key performance indicators (KPIs)

  Online Storefront Administration 5%

  Manage corrections and other order import exceptions generated from STERIS' online storefront

  Partner with eCommerce team on testing of updates to online storefront

The Experience, Skills and Abilities Needed

• Required:

  • High school diploma and at least 4+ years of business experience
  • Bachelor's degree and at least 2+ years of business experience
  • Experience in a Customer facing role
  • Strong problem solving, analytical and troubleshooting skills.
  • Excellent written and verbal communication skills.
  • Must be computer literate.
  • A proven team player with the ability to work with minimal supervision.
  • Ability to prioritize and manage multiple tasks.
  • Strong Customer focus.
  • Sense of urgency.
  • Self starter.

  Preferred:

  • Experience with order entry systems preferred.
  • Working knowledge of Oracle preferred.