Finance & Insurance Manager

Finance & Insurance Manager

Location: Okoboji, Iowa
Duration: Full-time

Department: Sales Department

Company Background

Mau Marine is a family-owned marine dealership featuring sales and service of new and used boats, as well as parts and accessories. Our facility is comprised of a 100-boat indoor showroom, 100 wet-slip marina, fuel dock, and 400 seat restaurant and entertainment venue. We provide a fast-paced, positive, energetic work environment along with the opportunity to advance your career in the marine industry. Our team possess a strong work ethic, values teamwork, and consists of both seasoned veterans as well as intern-level staffers. Our mission at Mau Marine is to make absolutely every aspect of the boating experience easy and enjoyable for our customers. We accomplish this through a team of dedicated individuals who set the standard for excellence in the marine industry.

Job Description

The F & I Manager's duties include accurate documentation of major unit purchasing transactions, assisting customers with purchasing options such as financing and after-care products, and facilitating interdepartmental communication to ensure successful delivery of products. The F & I Manager must work to secure quality options for customers by creating and maintaining relationships with lenders and vendors.

FUNCTIONS:

• Act as a principal contact between the retail lending institutions and the customer
• Act as a principal contact between the sales department, retail lending institutions, extended service contract providers and other after-care product suppliers
• Work with Sales Manager, Salespeople and Service departments to facilitate timely and accurate deliveries of major units
• Meet dealership Customer Satisfaction Standards and objectives
• Maximize dealership sales of retail financing and insurance products in line with requirements set by the sales manager

RELATIONSHIPS:

• Reports directly to Sales Manager
• Ensure timely completion of all paperwork involved in major unit sales and finance and insurance contracts
• Maintain a close working relationship with all sales personnel, keeping them informed of special finance/insurance programs, and to ensure a smooth transfer into the F & I Office

RESPONSIBILITIES AND AUTHORITY:

Customer Satisfaction:

• Greet all customers in a courteous and timely fashion
• Identify customer needs by demonstrating interest in them, by listening, and by establishing an advisory relationship
• Ensure that customers receive a thorough explanation of paperwork policies and procedures to ensure that they fully understand the process
• Ensure that all paperwork, contracts, incentive request forms(rebates) and warranty registrations are completed as needed in a timely fashion
• Ensure that all major units are paid in full and finance contracts funded

Personal:

• Maintain professional attire according to dealership policy
• Adhere to dealership policy regarding promptness and dependability
• Maintain a pleasant demeanor at all times

Professional Development:

• Actively participate in training programs as requested by management

General:

• Perform any other duties assigned by management