Solutions Architect

About Us

Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

The Solutions Architect is the enterprise design authority for Technical Operations platforms and integrations. This role translates business and operational needs into secure, scalable, and well‑integrated solutions while maintaining architectural ownership through delivery, testing, and production support. By providing centralized architectural accountability – including integration testing and defect resolution – this role ensures technology solutions are stable, cohesive, and sustainable as the Technical Operations environment grows in complexity.

Responsibilities

Enterprise Solution Architecture

• Serve as the solution architect of record for Technical Operations platforms, systems, and integrations.
• Design and document end-to-end solution architectures, integrating internal systems, vendor platforms, and enterprise services.
• Establish and govern architecture standards, integration patterns, and technical principles to reduce redundancy and fragmentation.
• Ensure architectures align with enterprise security, identity management, compliance, and audit requirements.

Integration & Platform Enablement

• Design and oversee cross-system integrations, APIs, and data flows across the Technical Operations ecosystem.
• Evaluate technology options and vendor solutions for architectural fit, scalability, and long-term sustainability.
• Guide product and delivery teams away from isolated solutions toward reusable and enterprise-aligned designs.

Testing, Validation, & Defect Resolution

• Maintain architectural ownership through system and integration testing cycles, ensuring solutions perform as designed.
• Define and support integration testing strategies, including validation criteria and cross-system test scenarios.
• Serve as a technical escalation point for defects spanning applications, integrations, and data flows.
• Perform or guide root-cause analysis to distinguish design, configuration, integration, or platform-related defects.
• Partner with IT teams, vendors, and product owners to drive defect resolution, retesting, and release readiness.

Production Readiness & Operational Stability

• Ensure solutions are designed for operational stability, resilience, and supportability.
• Support go-live planning, production readiness assessments, and post-deployment stabilization.
• Monitor recurring architectural or integration issues and drive systemic improvements to reduce future defects and rework.

Architecture Governance & Collaboration

• Act as the technical bridge between Technical Operations, enterprise IT, and external solution providers.
• Participate in governance reviews, presenting architectural options, tradeoffs, and risk assessments.
• Contribute to technology roadmaps, modernization initiatives, and future capability planning.
• Mentor delivery teams on architectural standards and integration best practices without formal people management responsibilities.

Competencies Required

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company.
• Knows our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful, courteous, and professional manner, and values the input of all. Recognizes when analysis is sufficient to proceed with making a good decision.
• Drives For Results by Inspiring Others - Develops clear workable plans with timelines, goals, and ways to measure results. Fosters engagement across different teams.
• Know your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

Qualifications

Required Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent professional experience.
• 4+ years of experience contributing to the architecture and design of new and existing software
• 4+ years of experience in a systems design or application development environment.
• Proven experience designing and supporting enterprise-scale systems with multiple integrations.
• Strong understanding of:
• Enterprise and solution architecture concepts
• API and service-based integration patterns
• Data flows and interoperability across platforms
• Security, identity, and compliance requirements
• Experience supporting testing cycles, production issues, and defect resolution in complex system environments.
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.

Preferred Qualifications:

• Experience in regulated, operational, or safety-critical environments.
• Familiarity with vendor-managed platforms and third-party system integrations.
• Exposure to electronic records, auditability, or compliance-driven systems.
• Experience supporting platforms used by frontline, field, or operational teams.

Work Environment & Physical Demands

• Repetitive motion such as: typing.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not in excess of 30 lbs.
• Computer work, in a typical office environment sitting for the majority of the day.
• Able to work additional hours including evenings, weekends, and holidays as needed.
• Some travel may be required.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

FLSA Status

Salary

Minimum Position Pay Range

USD $84,800.00/Yr.

Maximum Position Pay Range

USD $102,600.00/Yr.