Lead Expert, Finance Operations and Process Automation
$107.9k - $161.9kMerck
Work Location: Burlington, MassachusettsShift: NoDepartment: LS-CL-CD Financial SystemsRecruiter: Shelby Elizabeth BriggsThis information is for internals only. Please do not share outside of the organization.Your Role:An exceptional opportunity has arisen within our Life Science Finance Systems team. In this role, you will own the finance operations backbone that keeps reporting accurate and on time, and you will use the capacity that a well-run operation creates to automate routine work with AI. You will partner closely with internal teams and our delivery partners to keep the numbers right and to move routine checks off people and onto tools. Your responsibilities will include:Owning the Life Science finance operations backbone end to end: GCOH, daily sales reporting accuracy, annual business segmentation, and reconciliation across the daily operation through to the Pacing View reporting that reaches senior leadership.Running the annual cost and reallocation cycle hands-on, including the reallocation logic and annual restatement, in coordination with Group Accounting and our delivery partners.Setting the standard and cadence for the partner teams that execute the operational work, making the structural and accuracy decisions, and resolving exceptions.Cataloging the manual checks across the operation and converting the deterministic ones into automations that run continuously, applying AI to the language and pattern work such as summarizing and anomaly detection.Building on our existing stack (My Insights Agent, Project Recall, SG&A Commentary AI, and Claude Code with the Foundry MCP) with the data and AI team, and reporting the capacity returned while holding the accuracy bar.In this position, you will own established operational cycles, decide how they run, and build the automation that frees the team for higher-value analysis. You will pilot automations on the highest-friction steps and scale the ones that prove out, working closely with our data and AI teams.What good looks like:Operational cycles close on time and reconcile. The daily sales report, month-end close, GCOH, and forecasts land on schedule, tie out, and are confirmed to controllers.Reconciliation gaps are caught before they travel. Discrepancies across the daily operation, DivCo allocations, and Pacing View are surfaced and resolved before they reach the reporting chain.GCOH stays clean. The structure is accurate, and No Hierarchy and Unmapped entries are kept within agreed thresholds.The annual cycles land. Annual cost and reallocation, and annual restatement, complete accurately and to schedule with Group Accounting and the delivery partners.Automation returns measured capacity. Manual checks are cataloged and converted to continuous rules each cycle, each one clearing a measured accuracy benchmark before it replaces the manual check, with cycle-time saved and capacity returned tracked and reported.Issues are owned to closure. Problems move from raised to resolved, and escalations carry a diagnosis and a recommended option, not just a symptom.Who You AreMinimum Qualifications:Bachelor’s degree in Finance, Accounting, Business, Information Systems, or a related fieldMinimum of 5 years of experience in financial operations, controlling, or FP&A, owning recurring reporting cycles end to endA track record of automating manual work (scripting, rules, macros, or pipeline tooling)Preferred Qualifications:Passionate about data-driven decision making, financial operations, and governance.Working knowledge of agentic AI in a finance context, with judgment on where it fitsExperience with Snowflake and Foundry, and visualization tools like Tableau; SAP and finance-systems exposure (MCloud, CSR, or equivalent) a plusDeep understanding of finance operations, reconciliation, and key performance indicators (KPIs)Strong reconciliation and data-validation discipline, and experience implementing governance and accuracy best practicesSkilled in Lean, Six Sigma, or other process improvement methodologies would be an advantage.Excellent communication skills, both written and verbal, suitable for an audience that reaches senior leadershipLocation: Burlington, MA, USA; Onsite (3x week)Travel: <10%; International and DomesticPay range for this position: $107,900.00 - $161,900.00The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.
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