Inside Sales Account Manager

Inside Sales / Account ManagerElektro Assemblies is seeking a commercially driven, customer-focused Inside Sales / Account Manager to grow revenue and profitability by developing new business, expanding existing customer relationships, and converting customer inquiries and quotations into profitable orders.This is a hands-on sales role for someone who combines strong relationship-building skills with commercial initiative, technical aptitude, and disciplined follow-through. The ideal candidate is proactive, mechanically inclined, responsive, and motivated to win business while building long-term customer partnerships.Key ResponsibilitiesSales Growth & Business Development: Identify and pursue new business opportunities, expand existing accounts, develop customer relationships, and proactively follow up on quotations to win profitable business.Quoting & Commercial Management: Prepare accurate, competitive quotations; coordinate costs and lead times with internal teams; evaluate pricing and competition; negotiate terms within company guidelines; and protect gross margin.Technical & Operational Coordination: Understand customer drawings, specifications, and technical requirements. Coordinate bills of materials (BOMs), part information, and ERP/MRP data as needed, and ensure customer requirements are communicated accurately to internal teams.Customer Relationship Management: Serve as a dependable point of contact, communicate clearly about quotations, orders, changes, delivery expectations, and concerns, and identify opportunities to provide additional products or solutions.Order Transition & Problem Resolution: Support the transition from quotation to order fulfillment and work with internal teams to resolve issues affecting customer satisfaction or future business.Sales Administration & Continuous Improvement: Maintain accurate customer and sales records, monitor market and competitive trends, and recommend improvements to quoting speed, customer responsiveness, pricing, and sales effectiveness.Teamwork & Company Values: Collaborate across departments and demonstrate professionalism, ownership, integrity, and teamwork while contributing to Elektro Assemblies' profitable growth.QualificationsRequiredStrong customer relationship, communication, and business development skills.Commercial judgment and the ability to understand costs, pricing, and profitability.Technical aptitude and mechanical orientation, with the ability to learn manufacturing processes, product specifications, and technical drawings.Proficiency with Microsoft Office, particularly Excel, and the ability to learn ERP/MRP systems.Strong organization, attention to detail, problem-solving, and follow-through.Self-motivation, initiative, accountability, and a results-oriented approach.PreferredExperience in inside sales, account management, business development, or customer-facing sales in manufacturing or an industrial environment.Experience with electrical, electronic, electromechanical, or related manufactured products.Experience preparing quotations, evaluating costs, negotiating pricing, and managing gross margins.Familiarity with ERP/MRP systems, bills of materials, manufacturing processes, and technical drawings.A track record of growing customer accounts, winning quoted business, or developing new customer relationships.Equivalent combinations of relevant sales experience, technical aptitude, and demonstrated results will be considered.How Success Is MeasuredPerformance will be evaluated using a balanced set of sales, profitability, conversion, and customer measures, including:New Business Development: Qualified opportunities generated and pursued.Quote Conversion: Percentage and value of quoted opportunities converted into orders.Account Growth: Revenue growth across new and existing customers.Revenue Performance: Sales generated against established goals.Gross Margin: Profitability of new business and existing accounts.Customer Retention & Responsiveness: Customer satisfaction, follow-through, and retention of profitable business.Sales Execution: Quotation turnaround time, follow-up discipline, and accuracy of sales records.Specific performance targets will be established based on assigned accounts, available opportunities, and company objectives.What We're Looking ForThe successful candidate takes ownership of sales opportunities from initial inquiry through quotation, follow-up, negotiation, and order placement. They consistently pursue profitable business, develop new opportunities, strengthen existing customer relationships, and build credibility with both customers and internal manufacturing teams.This person is self-directed, follows through without constant supervision, and understands that sustainable sales growth requires balancing revenue, customer satisfaction, and profitability.BenefitsElektro Assemblies offers a benefits package that includes medical, dental, life insurance, short-term and long-term disability insurance, vision coverage, a 401(k) retirement savings plan with company match, and paid sick and vacation time.Work ScheduleThis is a full-time position with a Monday–Thursday schedule and a half-day Friday.Join Our TeamJoin Elektro Assemblies and help drive continued growth by developing customer relationships, winning profitable business, and delivering solutions that meet customer needs.