Workstation Support/ Desktop Admin

Get AI-powered advice on this job and more exclusive features. Position: LAN Administrator Location: Richmond, Virginia 23227 Duration: 12 months Job Overview We are seeking a skilled LAN Administrator to join our team in Richmond, Virginia. The ideal candidate will have a strong background in desktop support and administration, with expertise in troubleshooting, imaging, and configuring workstations. This role requires a proactive individual with excellent customer service skills and the ability to work collaboratively in a team environment. The position includes an on‑call rotation and requires local candidates only. Responsibilities Provide desktop support and administration, including troubleshooting and resolving imaging issues for PCs, laptops, tough books, and tablets. Configure and test client workstations for access using secure token identification. Install and configure software, hardware, and operating systems, including Windows 11 and Office365 products. Support connectivity requirements such as Ethernet and TCP/IP. Diagnose and troubleshoot computer issues, including imaging via SCCM and handling large volumes of imaging requests. Support cell phones, iPads, HP printers, and OCE plotters as needed. Provide excellent customer service by addressing issues promptly and keeping clients informed. Manage workload effectively by prioritizing tasks and adapting to changing situations. Collaborate with team members to ensure productivity and minimize downtime. Qualifications Minimum of 3+ years of experience as a Desktop Technician/Administrator. Proficiency in Windows 11, Office365 products, Outlook, Teams, and OneDrive. Experience with imaging via SCCM and troubleshooting imaging issues. Strong customer service skills and the ability to communicate effectively with clients. Excellent problem-solving and critical thinking skills. High School Diploma or Equivalency (required). Preference for candidates with experience as a LAN Administrator in a regulated industry. About PTR Global PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $25- $27/hr. W2 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full‑time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at View phone number on click.appcast.io. To report any concerns, please email us at View email address on click.appcast.io. Seniority level Mid‑Senior level Employment type Contract Job function Other IT Services and IT Consulting #J-18808-Ljbffr PTR Global