Part-Time Program Assistant I, Continuing Education & Professional Development

Part‑Time Program Assistant I, Continuing Education & Professional Development Location: Kendall Campus Employment Type: Part‑time, Temporary Department: Continuing Education & Professional Development (CEPD) Reports To: Program Manager Grade: C1 Salary: $14.00 per hour Position Overview The Part‑Time Program Assistant I performs clerical and administrative support duties for the Continuing Education and Professional Development department. What you will be doing Receives, screens, and directs phone calls from the general public Provides support to the program coordinators and part‑time instructors in a number of clerical and administrative functions Creates letters of completion and attendance Assists instructors with drops and adds Prepares packages, for pre and post‑testing, as needed Monitors student attendance Provides class rolls and grade rolls to instructors and alerts them to problems Performs other duties as assigned What you need to succeed High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience All degree's must be from a regionally accredited institution Knowledge and understanding College organization, goals and objectives, and policies and procedures Continuing Education departments, policies, and class offerings College organization and policies Excellent telephone and customer service skills Ability to follow instructions and work with minimal supervision Excellent interpersonal and communication skills Class schedules, pre and co‑requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department Ability to work a flexible schedule to include evening and weekend assignments Ability to work well in a multi‑ethnic and multi‑cultural environment with students, faculty and staff Additional Requirements The final candidate is to successfully complete a background screening and reference check process. #J-18808-Ljbffr Inside Higher Ed