Roxys Beverage Server

Job Description

Job Description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Be the friendly, welcoming presence on the casino floor keeping the energy high and beverage service flowing. As a Casino Beverage Server, you'll create memorable guest experiences by delivering prompt, attentive service while ensuring responsible beverage practices.

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Provide beverage service throughout the gaming floor, carrying and serving drinks with tray service.
• Refill beans, powders, and air pot as needed to keep coffee machines operational.
• Keep beverage inventory and supplies well-stocked, restocking for the next shift to ensure seamless service.
• Maintain a clean, safe, and sanitary tray at all times for both guest satisfaction and team efficiency.
• Greet guests warmly and professionally, making them feel valued with every interaction.
• Stay alert to responsible alcohol service and communicate effectively with the bartender and team.
• Assist bartenders by preparing basic beverages when needed.
• Accurately enter food and beverage orders into the point-of-sale (POS) system.
• Process guest transactions including cash, credit cards, and comps.
• Handle and reconcile cash banks and ensure all sales are accounted for at the end of each shift.
• Occasionally fill in for bartenders during breaks or call outs.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• GED or HS Diploma preferred.
• Possess excellent customer service skills, be team oriented and self-motivated.
• Organizational skills and the ability to work in a fast-paced environment are necessary.
• Must be a minimum of 21 years of age.
• Must have or be able to obtain a valid OLCC permit and a food handler's card.
• Comfortable communicating clearly and positively with both guests and teammates.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you. You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll be on your feet standing for extended periods, and frequently walk, and use your hands to finger, handle or feel objects, tools or controls. This role requires regularly lifting and/or moving up to 10 pounds, frequently lifting and/or moving up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Frequently, bend, twist, reach and otherwise be physically limber as duties necessitate. Occasionally sit. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke. This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.