Receptionist & Administrative Coordinator

Job Description

Job Description

All County Exteriors is looking for a professional, organized, and customer-focused Receptionist & Administrative Coordinator to serve as the first point of contact for our customers, visitors, and business partners.

Join New Jersey’s Award-Winning Remodeling Experts | Build Your Career at All County Exteriors

At All County Exteriors, we believe that exceptional work starts with exceptional people. For over 40 years, we’ve been Central NJ’s trusted name in roofing, siding, windows, doors, and outdoor living spaces; delivering award-winning craftsmanship backed by industry-leading certifications.

As a family-owned company, we don’t just build exteriors, we build relationships.   Here, you’re not just another employee; you’re part of a close-knit team that values your growth, your expertise, and your future.

Why work with us?

• Learn from the best –  Work alongside seasoned experts certified by GAF, Owens Corning, CertainTeed, James Hardie, and Andersen.
• Be part of excellence –  Our team’s dedication has earned the “Best of the Best” award and the prestigious GAF 3-Star President’s Club recognition.
• Pride in craftsmanship –  We only use top-quality products and uphold the highest installation standards in the industry.
• Career growth & stability –  Join a respected, long-standing company with a proven track record since 1982.
• Customer-first culture –  Be part of a team that treats every project and homeowner with care, respect, and professionalism.

BENEFITS OFFERED:

• Medical and Dental Insurance - 100% of the employee premiums are company-paid
• Vision Insurance
• 401(k) with Employer Match
• Paid Time Off
• Paid Holidays
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Life Insurance 
• Professional Development Assistance
• Bonus Opportunities
• Weekly Pay Frequency

SUMMARY

This position plays a critical role in supporting daily operations by managing front desk activities, handling incoming calls, assisting with customer communications, preparing estimates and proposals, and providing administrative support across multiple departments. If you enjoy helping people, staying organized, and keeping a busy office running smoothly, we'd love to hear from you.

You may be a great fit if you:

• Enjoy interacting with customers and helping people.
• Have a professional and welcoming presence.
• Stay organized in a fast-paced environment.
• Can balance multiple tasks while maintaining accuracy.
• Take pride in keeping processes and information organized.
• Are dependable, proactive, and team-oriented.

WHAT YOU’LL DO:

Be the First Impression of Our Company

• Welcome customers, visitors, vendors, and guests with professionalism and friendliness.
• Answer, screen, and direct incoming calls.
• Respond to customer inquiries and ensure timely follow-up.
• Maintain a professional and organized front office environment.

Provide Administrative Support

• Assist with preparing, formatting, and distributing customer estimates and proposals.
• Support sales and operations teams with administrative tasks.
• Maintain customer files, records, and documentation.
• Assist with data entry, filing, scanning, and document management.
• Receive and distribute incoming mail and deliveries.

Support Customer Communications

• Coordinate customer correspondence and follow-up communications.
• Maintain accurate customer information and records.
• Assist with tracking estimates and proposal documentation.
• Ensure customer inquiries are handled promptly and professionally.

Keep the Office Running Smoothly

• Support multiple departments with administrative projects as needed.
• Assist with scheduling and general office coordination.
• Help maintain organized records and office systems.
• Provide additional administrative support as assigned.

WHAT WE ARE LOOKING FOR:

Required Qualifications

• High School Diploma or GED.
• 1-2 years of receptionist, administrative assistant, customer service, or office support experience preferred.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Professional demeanor and telephone etiquette.
• Strong attention to detail and ability to manage multiple priorities.

Preferred Skills

• Microsoft Outlook, Word, and Excel.
• Experience with ServiceTitan or similar customer management software.
• Experience in construction, home services, customer service, or office administration environments.

WORK HOURS & LOCATION REQUIREMENTS:

• This position requires full-time, on-site presence at our Lakewood, New Jersey offices (08701).
• The standard schedule is Monday – Friday. 

WORK AUTHORIZATION REQUIREMENTS:

• Applicants must be legally authorized to work in the United States at the time of application.
• We are unable to sponsor or take over sponsorship of a U.S. Employment visa (e.g. H-1B) for this position.