Dining Room Host

Dining Room Host

The Dining Room Host is responsible for creating a clean, welcoming, and exceptional dining experience for guests. This role focuses on hospitality, cleanliness, guest engagement, and ensuring the dining room reflects Chick-fil-A's standards of excellence. Dining Room Hosts serve as ambassadors of hospitality by interacting with guests, assisting with dining room needs, and maintaining a positive atmosphere.

Responsibilities

• Welcome guests with a friendly and professional attitude
• Maintain cleanliness and organization of the dining room, restrooms, patio, and beverage station
• Deliver outstanding customer service and hospitality to all guests
• Assist guests with seating, tray carrying, refills, and special requests when needed
• Monitor dining room traffic and ensure tables are cleaned promptly
• Stock dining room supplies including napkins, condiments, straws, lids, and beverages
• Sweep, mop, and sanitize dining areas throughout the shift
• Respond quickly to guest concerns and communicate issues to leadership when necessary
• Support team members in Front of House operations during busy periods
• Ensure all food safety and sanitation guidelines are followed
• Create a warm, family-friendly environment for every guest
• Assist with opening and closing dining room duties
• Cleaning the restrooms

Requirements

• Positive attitude and strong communication skills
• Friendly, outgoing, and guest-focused personality
• Ability to work in a fast-paced environment
• Ability to stand and walk for extended periods of time
• Ability to lift up to 25 pounds when stocking or cleaning
• Strong attention to cleanliness and detail
• Reliable transportation and dependable attendance
• Willingness to work flexible schedules including mornings, evenings, weekends, and holidays
• Ability to work both independently and as part of a team
• Prior customer service or restaurant experience preferred, but not required

Work schedule:

• Day shift
• Night shift

Benefits:

• Flexible schedule
• Referral program
• Employee discount