Sport Concierge Lead

Sport Concierge Lead

We're looking for an energetic, fun, and enthusiastic Sport Concierge Lead to work at a high-profile company's fitness center located in Beaverton OR.

What you will do:

• Fulfill Sport Concierge/Receptionist duties and expectations such as greet and assist members, manage facility access, and escalate concerns as needed.
• Train new Sport Concierge team members and serve as mentor and resource for Concierge Team by providing gold-standard customer service
• Assist Membership Director with executing special projects and initiatives
• Create and audit Standard Operating Procedures, conduct facility needs analysis, and additional reporting as requested
• Support team coverage by if a team member is on break, PTO or calls out
• Support on-site Sport Events
• Responsible for opening and or/closing facility

What we are looking for:

• Current and active Workplace Well-being team member
• High school diploma, GED or equivalent; experience with Forbes standards
• Basic computer skills including e-mail Microsoft suite (Word, Excel, Outlook) and web applications
• Experience as a receptionist, clerk, secretary, or other customer service professional
• Ability to multi-task and execute time management, problem-solving, organization and follow-up skills
• Ability to hold team members accountable to job duties
• Must have customer service skills to network, engage, and interact with all clients, guests, and participants
• Current CPR AED and first aid certifications within the first four weeks

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Dedication to ensuring a cohesive and inclusive culture led by an internal diversity, equity and inclusion council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program

*Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Diversity creates a healthier atmosphere. Plus One, an Optum Company is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.