RF Field Technician - DAS Maintenance

RF Field Technician

Location: Des Moines, IA Field-Based (Local Candidates Required)

Employment Type: Full-Time

Travel: Up to 50%

C Squared Systems is seeking an experienced RF Field Technician to support the maintenance, troubleshooting, installation, commissioning, and ongoing performance of Distributed Antenna Systems (DAS) throughout an assigned region.

This is a field-based position requiring a highly motivated, self-sufficient individual with extensive hands-on experience who can independently perform maintenance activities, troubleshoot complex technical issues, and maintain strong customer relationships. All fieldwork is performed at customer facilities, and candidates must be comfortable working independently without a local company office.

We value individuals who take ownership of their work, demonstrate initiative, and are interested in contributing to the companys continued growth and long-term success.

Key Responsibilities

• DAS Maintenance & Troubleshooting: Perform quarterly preventative maintenance, system health checks, alarm cleanup, and troubleshooting of DAS equipment and network performance issues.
• Alarm Response & Emergency Service: Respond to system alarms, service tickets, and emergency dispatches, including next-business-day onsite response when required.
• Commissioning & Installation: Perform and support DAS commissioning, system upgrades, equipment installation, replacement, and testing.
• RF & Infrastructure Testing: Perform RF testing, coaxial cable testing, CAT6A certification, and fiber optic testing to identify and resolve system issues.
• Spare Parts & RMA Management: Maintain and track spare equipment inventory, coordinate equipment replacements, and manage all Return Merchandise Authorizations (RMAs) through completion.
• Vendor & Customer Coordination: Escort equipment vendors, Wireless Service Providers (WSPs), and other authorized personnel at customer facilities. Coordinate maintenance activities with both technical and non-technical resources.
• Documentation & Reporting: Maintain accurate service records, document troubleshooting activities, track system performance metrics, and provide timely customer reports.
• Customer Relations: Serve as a professional onsite representative of C Squared Systems, maintaining excellent communication and customer service throughout all maintenance and service activities.
• Work Management: Independently prioritize and manage assigned service tickets, maintenance schedules, and follow-up activities to ensure timely completion.

Qualifications

• 7+ years of hands-on experience with DAS, RF systems, or wireless telecommunications, including installation, maintenance, and troubleshooting.
• Experience maintaining and troubleshooting active DAS equipment from manufacturers such as CommScope, JMA, Corning, SOLiD, Zinwave, ADRF, or similar.
• Proficiency with RF test equipment, coaxial cable testing, CAT6A certification, and fiber optic testing.
• Strong understanding of DAS equipment installation, commissioning, troubleshooting, and preventative maintenance procedures.
• Ability to independently diagnose equipment failures, perform repairs, and verify proper system operation.
• Excellent customer service, communication, and interpersonal skills.
• Highly self-motivated, organized, and capable of working independently with minimal supervision.
• Ability to coordinate effectively with customers, vendors, engineers, technicians, and other technical and non-technical personnel.
• Strong documentation, reporting, and problem-solving skills.
• Valid drivers license and clean driving record required.

Preferred Qualifications

• Experience independently coordinating field maintenance activities and managing customer relationships.
• Demonstrated initiative, accountability, and willingness to take on additional responsibilities as business needs evolve.
• Experience with maintenance ticketing systems, NOC platforms, and performance reporting.
• Manufacturer training or certifications related to DAS equipment, RF testing, or fiber optic systems.

Work Environment & Travel Requirements

• This is a field-based position, not a work-from-home opportunity. Candidates must reside within the assigned market.
• Travel throughout the assigned region is required, potentially up to 50% of the time, including overnight stays up to a week at a time.
• Must be available for emergency dispatches requiring onsite response by the next business day.
• Some evening, overnight, and weekend work may be required to accommodate customer maintenance windows and minimize service disruptions.
• All field activities take place at customer facilities, requiring professionalism, flexibility, and adherence to customer-specific safety and access requirements.