Ambulatory Pharmacist Clinical Manager
Parkview Health
Ambulatory Pharmacist Clinical Manager
Parkview Health is a not-for-profit, 15-hospital community-based health system serving more than 1.36 million people throughout northeast Indiana and northwest Ohio. With over 17,500 employees, we are the region's largest employer. Guided by our mission to improve the health of the communities we serve, Parkview puts patients first in every decision and initiative.
Parkview Pharmacy has provided advanced pharmacy services for decades, offering a progressive pharmaceutical care environment in a variety of practice settings. Our ambulatory care services are rapidly expanding, including increasing primary care, hospital-based clinics, specialty clinics, and retail/specialty pharmacy. Our leadership team is dedicated to supporting each facility and service type, with managers and supervisors collaborating to drive daily operations and strategic projects.
Position Summary
The Ambulatory Pharmacy Clinical Manager oversees a growing ambulatory line of business, collaborating with Parkview leaders to align operations and implement strategic initiatives. This role manages daily operations with the assistance of two supervisors. The Pharmacy Manager advances new ambulatory pharmacy projects, supporting a diverse team of pharmacists, residents, and technicians across multiple service lines such as Primary Care, Pulmonology, Endocrinology, Weight Management, and Asthma, Allergy, and Immunology.
The manager will drive the development and implementation of new clinical programs, support population health initiatives, and foster a culture of collaboration, innovation, and professional growth. This position requires strong clinical and operational knowledge, including regulatory and billing expertise in both physician and hospital settings.
Key Responsibilities
- Leadership & Strategy
- Lead, mentor, and develop a team of ambulatory clinical pharmacists, residents, and pharmacy technicians.
- Collaborate with pharmacy leadership, physicians, and other healthcare professionals to advance ambulatory pharmacy services and strategic initiatives.
- Develop and execute strategic plans to expand and enhance ambulatory clinical pharmacy programs.
- Participate in system-wide committees and quality improvement initiatives.
- Clinical & Operational Management
- Oversee daily operations of ambulatory pharmacy services, ensuring compliance with regulatory, billing, and accreditation standards.
- Implement and monitor clinical protocols, collaborative practice agreements, and medication management workflows.
- Evaluate and optimize clinical service lines (e.g., endocrinology, pulmonology, weight management, allergy/immunology, geriatrics).
- Support the development and implementation of centralized models for disease management (e.g., diabetes, statin therapy).
- Program Development & Innovation
- Lead the design, implementation, and evaluation of new clinical services and care models.
- Support program expansion, medication access initiatives, and financial assistance workflows.
- Drive performance improvement activities, leveraging data and analytics to measure outcomes and impact.
- Education & Professional Development
- Oversee privileging, credentialing, and training programs for pharmacy staff, residents, and students.
- Serve as a mentor and preceptor for pharmacy residency projects and professional development.
- Model and promote a culture of continuous learning and professional engagement.
- Collaboration & Communication
- Foster effective communication and collaboration across multidisciplinary teams.
- Engage with external partners, payors, and community organizations to advance ambulatory pharmacy initiatives.
- Represent the pharmacy department in advocacy, leadership, and professional organizations.
Qualifications
Candidates must possess a pharmacy degree from an ACPE-accredited institution with completion of a PGY-2 ambulatory care residency program, PGY1/2 HSPAL program, or equivalent experience. Leadership experience required. Three years healthcare supervision preferred. Pharmacy licensure, or eligibility, in Indiana and Ohio required.
Candidates must have a high level of ambulatory clinical and administrative skills, enthusiasm for patient care, and the interpersonal skills needed to interact effectively with health professionals, patients, residents, and students. Candidates must demonstrate expertise in clinical pharmacy operations, regulatory compliance, and program development. Strong organizational, communication, and interpersonal skills are essential. Leadership experience with population health, chronic disease management, and collaborative practice agreements preferred. Board certification (e.g., BCACP) and advanced degree (e.g., MBA, MHA, MPH) are desirable.
Why Parkview?
- Join a mission-driven organization recognized for excellence in patient care, innovation, and workplace culture.
- Lead and shape the future of ambulatory pharmacy services in a dynamic, growing health system.
- Collaborate with top clinicians, educators, and leaders in pharmacy practice.
- Enjoy comprehensive benefits, professional development opportunities, and a supportive team environment.
- Our ambulatory providers as part of Parkview Physicians Group inspire wellness with any level of care needed from primary care to the most specialized services because our team includes more than 45 clinical specialties.
Awards & Recognition: Parkview Health has been named to Forbes' Best-in-State Employers list for four consecutive years, recognized by U.S. News and World Report as "Best Hospitals," and honored by Inspiring Workplaces Group's Global Top 100 list. Our hospitals consistently receive top grades for safety and patient experience, and our pharmacy team is nationally recognized for innovation and excellence.
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