Onsite Search Business Analyst

Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofit, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built In Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies for the past eight years. We're looking for talented Business Analysts to join our cross-functional implementation teams with a focus on supporting projects that include onsite search, product discovery, merchandising, and AI-driven search experiences. Our exceptional team has led to our company's incredible growth across the industries we service. A Business Analyst is critical to linking our clients' business objectives with the technical capabilities of the implementation team. We need someone who is a team player with strong knowledge of Scrum and Agile methodologies, who can create a development‑ready product backlog and help support project success from discovery through implementation. Responsibilities Support the development of custom web solutions by owning the product backlog, ensuring all user stories are fully elaborated, prioritized, and estimated Research, gather, analyze, document, develop, and validate functional requirements for web solutions with project stakeholders Translate user requirements into system requirements, process flows, wireframes, mockups, and related documentation Understand how system capabilities can be used to meet client business objectives Facilitate requirement review and approval with stakeholders Act as a liaison between business experts and development teams Understand the needs of multiple stakeholders and current versus desired state business processes Research and stay up to date on current and emerging onsite search, merchandising, and discovery platforms Support the Sales team in helping prospects and clients understand service offerings and platform capabilities Provide analytical thinking and project issue resolution support Requirements Experience with at least one onsite search or product discovery platform such as AddSearch, Algolia, Bloomreach, Cludo, Constructor, Coveo, Hawksearch, or similar technologies Ecommerce and PIM experience is ideal Strong organizational skills Strong spoken and written communication skills Experience with software development projects Must thrive in a team environment Desire to learn new technologies Bachelor’s degree in Computer Science or related field Ability to clearly document, test, and validate requirements Able to manage own workload, take initiative, and assume responsibility for tasksAbility to multi‑task and work on multiple projects Ability to meet internal and client deadlines Experience with user interface designs and mockups Previous experience as a Business Analyst in a client‑facing position Experience working with government clients is a plus Experience working in an Agile environment and with Agile User Stories Preferred experience with JIRA, Smartsheet, or other project management software Compensation & Benefits US‑based salary range for this full‑time position is $80,000‑$140,000 per year. Individual pay is determined by job‑related skills, experience, and relevant education or training. We are committed to providing a comprehensive benefits package, a positive work environment, company activities, and more. Equal Opportunity Employer As an equal opportunity/affirmative action employer, Americaneagle.com is committed to fostering a diverse, multicultural work environment where employees respect one another and share a commitment to the company's values, mission, and strategies. We provide equal employment to all participants and employees without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, veteran or marital status. The following voluntary information is requested by Americaneagle.com to evaluate its hiring practices and to prepare reports required by law for the State and Federal Government. This information is confidential and will not be used to make a decision about your employment. Voluntary Self-Identification of Protected Veterans Voluntary Self-Identification of Disability I attest that the information I provided under Applicant Information is true and correct to the best of my knowledge and may be verified by Americaneagle.com or its agents. #J-18808-Ljbffr