Training and Capacity Building Coordinator

Job Description

Job Description

Progressive Life Center, Inc. (PLC) provides culturally-sensitivity human services to children, youth and families in the District of Columbia and surrounding Maryland, throughout Greater Philadelphia, and in most of Delaware. PLC’s array of community-based services includes foster care and adoption, independent living for youth aging out of foster care, family preservation, juvenile diversion, and parenting skills training. For more than two decades, PLC has earned accreditation from the prestigious Council on Accreditation (COA) for its demonstration of excellence in the delivery of services and achievement of outcomes. Learn more at plcCommunity.org .

PROGRAM OVERVIEW

Progressive Life Center (PLC) proudly serves as the Administrative Partner for the Department of Youth Rehabilitation Services (DYRS) Community Programming Initiative, connecting court-involved youth and their families to a dynamic network of community-based programs, services, and resources that inspire growth, strengthen families, and create pathways to success.

Through its comprehensive Care Coordination Pathway , PLC brings together youth, caregivers, trusted community supports, and service providers to deliver coordinated, individualized support. By building meaningful relationships and fostering collaboration, PLC empowers youth and families to achieve personal goals, reach important milestones, and build brighter futures. Our approach emphasizes individual strengths, personal accountability, skill development, family engagement, community connections, and public safety. Together, we are creating opportunities, strengthening communities, and empowering young people to thrive!

POSITION RESPONSIBILITIES

• Participate in the assessment, coordination, and implementation of services and programs with a focus on program administrative requirements and operational management of the service delivery model.

• Participate in meetings regarding the development and delivery of trainings to PLC subgrantees.
• Collaborate with the Quality Assurance and Compliance Coordinator to identify needs and challenges of the subgrantees.
• Manage, design, develop, coordinate and conduct large- or small-scale training programs.
• Map out training plans, design and develop training programs (outsourced or in-house).
• Choose appropriate training methods per case (i.e., simulations, mentoring, on the job training, professional development classes etc.).
• Facilitate subgrantee technical assistance sessions.
• Market available training opportunities to subgrantees and provide necessary information.
• Conduct subgrantee needs assessment and identify skills or knowledge gaps that need to be addressed.
• Assess instructional effectiveness and summarize evaluation reports determining the impact of training on Service Coalition providers.
• Partner with internal stakeholders and liaise with matter experts regarding instructional design.
• Maintain updated curriculum database and training records.
• Provide ongoing Technical Assistant with sub grantees as identified.
• Consult with the program directors, managers and supervisors to assess training needs and develop programs to match these needs.
• Continually evaluate procedures to monitor and analyze course effectiveness and update trainings as needed.
• Provide updates to subgrantees with regards to trainings and upcoming trainings held in the community to benefit their organization.
• Attend all required virtual and in-person meetings.
• Strategic planning, resource allocation, evaluation and logic modeling for training program.
• Enter and maintain accurate data into the FAMCare system.
• Develop and monitor the success of a training curriculum that assists subgrantees with developing new programming in accordance with the district-wide violence interruption focus.
• Participate in supervision meetings with program director.
• Perform other duties as assigned.

Additional Selection Criteria:

• Sensitivity to and competence in the cultural differences that are present among PLC’s service population.
• Ability to forge a mutually respectful partnership with individuals served and their families in which they are helped to gain the skills and confidence to address any issues and problems they face.
• Ability to work in partnership with other team members.
• Ability to set limits and maintain the helping role of the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.

QUALIFICATIONS

• Bachelor’s degree in education, organizational development, or related field.
• Master’s degree in education, organizational development, or related field preferred.
• Proven work experience in coordinating multiple training events in a corporate setting.
• Extensive knowledge of instructional design theory and implementation.
• Adequate knowledge of learning management systems and web delivery tools.
• Proven ability to complete full training cycle (i.e., assessment, development, design, implementation, and evaluation).
• Familiarity with traditional and modern training methods and techniques.
• Advanced organizational skills with the ability to handle multiple assignments.
• Demonstrated ability to successfully interact with people from diverse backgrounds and varying levels of responsibility.
• Demonstrated ability to work with a high degree of discretion, personal initiative and autonomy.
• Attention to detail and strong organizational skills a must.
• Proficient verbal, written communication and problem-resolution skills required.
• Ability to travel within the Washington Metropolitan region. 
• Valid driver’s license and reliable vehicle.
• Must have computer software experience using databases and Microsoft Office 365.
• Certification in NTU™ Service Delivery Model within one (1) year of hire.

BENEFITS

We offer exceptional benefits package with an opportunity for personal and professional growth, which include the following:

• Fringe Benefits – health, dental, vision, retirement fund, and more
• Paid Time Off
• Hybrid work schedule after 90-days of employment.

PHYSICAL DEMANDS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to remain in a stationary position 50% of the time.
• Ability to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Ability to constantly operate a computer and other office productivity machinery (i.e., a calculator, copy machine, and computer printer); Manual dexterity needed for using a calculator and computer keyboard.
• Ability to position self to stoop kneels, crouch, or crawl.
• Ability to navigate stairwells.
• Ability to frequently communicates with employees/customers/clients ; and must be able to exchange accurate information by perceiving the nature of sound, near and far vision, depth perception, providing oral and written information.
• Ability to frequently move files weighing up to 20 pounds throughout the office space.
• Ability to participate in fire drills or other drills during an emergency.

WORK ENVIRONMENT
Normal office environment indoors.

Equal Opportunity Employer

PLC is an equal opportunity employer. PLC does not discriminate in employment on account of race, sex, color, religion, sexual orientation, parental status, national origin, age, disability, genetic information, political affiliation, military status, or other non-merit-based factors.