GI Senior Capital Manager - Endoscopy - Northern Division

Capital, Service, And Software Sales Executive

Boston Scientific Endoscopy seeks a motivated and results-oriented capital, service, and software sales executive to join our Capital Management Group. This role will work alongside our GI & Surgical Endoscopy (SE) field sales, national accounts, strategic systems, and commercial excellence teams to exceed divisional and national revenue goals for service, capital & software imaging system products. This role will be instrumental in launching new products and effectively collaborating with internal teams to introduce them to the market.

Additionally, you will work closely with physicians and healthcare facility administration to understand their needs, provide tailored solutions, and ensure high customer satisfaction. The ideal candidate is a strong communicator with a proven track record in medical sales, excellent relationship-building skills, cross-functional collaboration, and a deep understanding of the capital and service landscape within the healthcare sector.

Your responsibilities will include:

• Sales strategy development: Develop and implement strategic sales plans to achieve company goals.
• In a highly collaborative environment, work closely with Directors of Sales, GI & SE Region, & Territory Managers to identify strategic opportunities within your assigned division.
• Customer relationship management: Build and maintain strong relationships with new and existing customers.
• Conduct regular follow-ups and provide ongoing support to ensure customer satisfaction.
• Needs assessment: Conduct thorough customer needs assessments to offer tailored solutions, service offerings, and software products.
• Gather and analyze market and customer data to inform sales strategies.
• Product knowledge: Develop and maintain a deep understanding of the company's capital, service, and single-use imaging products and strategy.
• Stay informed about industry trends, competitive products, and market developments.
• Sales presentations and demonstrations: Prepare and deliver compelling sales presentations to potential customers, partnering with cross-channel team members on customer identification and follow-up.
• Demonstrate capital & imaging products and explain service offerings to showcase advantages, benefits, and value.
• Contract negotiation: Prepare and present proposals, negotiate contracts, and close sales.
• Collaborate with our contracts and commercial excellence teams to ensure compliance with regulations and company policies.
• Sales reporting and forecasting: Maintain accurate records of sales activities, customer interactions, and pipeline status.
• Provide regular sales forecasts and reports to management, utilizing SalesForce and other platforms.
• Collaboration with internal teams: Foster and maintain a high level of collaboration with our GI & SAE field selling teams to identify customers and create effective strategies to pursue opportunities across a divisional geography.
• Work closely with marketing, product management, customer service, and field service engineering teams to ensure alignment and communication.
• Gather feedback from customers and communicate their needs to relevant internal stakeholders.
• Continuous improvement: Seek ongoing training and professional development opportunities to enhance sales skills and product knowledge.
• Participate in industry events and networking activities to grow professional connections.
• Administrative: Complete all company-required training within the required window.
• Timely submission of expense & other administrative reports.

Required qualifications:

• Bachelor's degree in business, finance, marketing, or a related field is required.
• Minimum of 10 years' proven experience in sales, preferably in the capital & service healthcare sector.
• Experience in sales management is strongly preferred.
• Market development experience strongly preferred.
• Demonstrated ability to collaborate effectively with cross-functional teams.
• Strong negotiation and closing skills.
• Excellent communication and interpersonal skills.
• Ability to understand complex financial, technical & contractual landscapes.
• Proficiency in CRM software (SalesForce) and Microsoft Office Suite.
• 50% travel required within regional geography.