EEOICPA Technical Support Specialist

EEOICPA Technical Support Specialist

ProSidian Consulting is looking for an EEOICPA Technical Support Specialist located in The Hanford Tri-Cities Area (Kennewick | Pasco | Richland) to support an engagement for the US Dept. of Energy (DOE) Hanford in Eastern Washington (Tri-Cities - Kennewick | Pasco | Richland) Area.

The ProSidian Engagement Team Members work to provide General Support Services Contractor (GSSC) assistance to support DOE Hanford [which consists of Richland Operations Office (RL), and Office of River Protection (ORP)] in support of the Govt's operations, personnel management, and general administration of regional operations at the Hanford Site in Richland, Washington. ProSidian Consulting's work includes supporting DOE requirements for consulting support, acquisition support, program/project management support, operational/administrative business support, and environmental consulting support.

EEOICPA OP AB Support Candidates shall work to support requirements as a EEOICPA Technical Support Specialist and support to the Energy Employees Occupational Illness Compensation Program (EEOICPA) Program Mgr. across the U.S. Dept. of Energy (DOE), Richland Operations Office (RL), Assistant Mgr. for Mission Support (AMMS), Site Stewardship Division (SSD).

Deliverables

The EEOICPA Technical Support Specialist shall provide support to the DOE-RL EEOICPA Program Mgr. Such support shall include limited support to the DOE EEOICPA Program Mgr., as requested, in support of the completion of DOE's requirements to support DOL and NIOSH during on-site data capture visits and in preparation for the data capture visits. EEOICPA Technical Support Specialist shall also provide and be skilled in the use of automated tools to track and report on the processing of these claims or other data requests, as well as the ability to scan documents into electronic format and the ability to manipulate and consolidate electronic files.

Other direct support by definitive work category shall include:

• Have the ability to review and analyze personnel records for relevant information, as well as skills at preparing summary documents, as requested.
• After receipt of the information from others on site, EEOICPA Technical Support Specialist shall compile the entire package including the employment verification prepared, evaluate it for completeness and process the claim to the requesting agents.
• Ensure that these duties are performed in a competent, professional manner that meets established milestones and delivery schedules.
• Work products are expected to be thorough, accurate, appropriately documented, and comply with mandated schedules.
• Contacts with claimants or other EEOICPA related staff are expected to be of the highest competence and professionalism, recognizing the personal dynamics and issues of the claimants and other impacted personnel.

Claims Processing

• Provide support on the day-to-day administration, management and tracking of all aspects of the EEOICPA claim process applicable to the Hanford and PNNL facilities and Hanford and PNNL employees.
• Process all requests in a timely manner, as is within their scope of work and control.
• Prepare reports, correspondence, copying, computer input, documentation as requested.
• Communicate effectively with all Federal and contractor staff, as well as with all claimants that are in contact with the office.
• Keep DOE-RL Program Mgr. informed of work progress, new issues, concerns, or other items as appropriate.
• Shipments and electronic downloads/uploads of claim related information shall be in accordance with the DOE-RL EEOICPA Program Mgr. 's and DOE-HQ direction, policies and procedures
• Provide routine monthly status reports and other reports as requested by the DOE-RL Program Mgr.
• Conduct research to respond to inquiries from DOL and NIOSH relating to Hanford past practices or history to support claim development. These requests for research will be sporadic but require some specialized knowledge of Hanford's past contractor history.
• Compile finding aids, as available, that document unusual sources of employment information, including historical lists of Hanford's contractors. Manage that information collection in a secure and appropriate manner.

Verification of Employment Support

• Provide verification of employment reports on employees for former contractors, based on review and analysis of personnel records available. These verifications should include a narrative of the job title and work location, as well completion of the EE-5 forms required by Dept. of Labor.

Technician Support

• Assist in logging documents/boxes into an established tracking system.
• Move records boxes from one location in a work area to another to ensure the boxes are accurately staged for various work processes.
• The ProSidian Engagement Team employee will scan personnel, medical or claim records from paper and electronic format and merge and consolidate the scanned files e-claim files.
• The contractor employee will provide typing, scanning, or records management support to EEOICPA claim and other EEOICPA related functions.
• Create documents, lists or indices from various sources.

Qualifications

The EEOICPA Technical Support Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position.

Qualifications Requirements

• Depending on specific task assignments, certain permanent employees must have the ability to obtain a "Q" Clearance.
• High school diploma required;
• 1 year of relevant experience; and,
• Contractor must be a U.S. citizen.

Travel: Travel, both offsite and local onsite travel on the Hanford Site as coordinated with the EEOICPA Program Mgr. and Contracting Officer is allowed, in accordance with the Federal Travel Regulations, on an as needed basis. Local travel on the Hanford Site is expected to facilitate the transfer of claim related or data capture related information.

Location: Work shall be conducted at the Dept. of Energy - Richland Operations Office located in Richland, WA.

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

Core Competencies

• Teamwork: ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership: ability to guide and lead colleagues on projects and initiatives
• Business Acumen: understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication: ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation: persistent in pursuit of quality and optimal client and company solutions
• Agility: ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment: exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization: ability to manage projects and activity, and prioritize tasks

Other Requirements

• Business Tools: understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment: to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors
• Curiosity: the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility: exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference
• Willingness: