Program Manager

Location: USA-GA, Alpharetta, Rainwater Dr (AM) Talent Acquisition: Anuradha Chakrabortty Required Travel : Minimal Open to Relocation : Relocation - No Referral Bonus Reward Amount* : $1,000.00 * In case this job is open for Amdocs employees only "Refer Friend to Job" option is disabled Who are we? Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission‑critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world. In one sentence We are seeking a highly experienced Program Director to lead a high-visibility, strategic transformation initiative, driving executive-level alignment and program execution while partnering closely with senior leadership and customer executives. Although this position is based in Atlanta, we welcome candidates from any U.S. location where Amdocs has a local hub office. What will your job look like? End-to-end program coordination across all streams ensuring a single, coherent delivery narrative. Drafting and refining Business requirements in close partnership with the Business Sponsor and application stakeholders, converting field and operational input into clear, actionable specifications. Connecting stakeholders across business, delivery, and technical functions, and proactively managing cross-functional dependencies before they become blockers. Driving program cadence, including planning cycles, status reviews, and executive reporting. Ensuring alignment between what delivery teams are building and what the business actually needs, closing the gap between technical execution and operational reality. Escalation management, surfacing conflicts or resourcing gaps early and driving them to resolution rather than letting them accumulate at the team level. Partnering with Systems Owners and technical leadership to ensure program plans remain technically grounded and feasible, not just commercially convenient. All you need is... 15+ years of experience leading large-scale, complex transformation and enterprise programs. Strong understanding of AI, GenAI, and emerging technologies, with experience leveraging innovation to drive business outcomes and transformation success. Preferred experience in telecommunications, including BSS/OSS ecosystems, cloud transformation, digital modernization, and enterprise platform initiatives. Proven success delivering multi-year, cross-functional initiatives with significant business, technology, operational, and commercial impact. Strong executive presence with experience influencing C‑suite leaders, customers, and key stakeholders. Expertise in governance, strategic planning, risk management, dependency management, and driving execution in ambiguous, high-pressure environments. Why you will love this job: You will work on large challenging and sophisticated programs alongside the brightest minds to collaborate across accounts/regions to provide a single voice! This is an opportunity to work with the industry’s most sophisticated technologies. Building a culture of accountability, transparency, and execution excellence. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce #J-18808-Ljbffr Amdocs