UX Research Operations
Insight Global
Job Description
Insight Global is looking for a UX Research Operations Manager to join one of our clients in the consumer games space. This role ensures our researchers have the systems, processes, and operational support needed to uncover insights that shape the future of their products, software, and player experience. Rather than conducting research directly, this role operationalizes research, owns logistics, participant management, governance, recruiting protocols, and workflow to make sure the team operates efficiently from start to finish.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
Experience in UX Research Operations, Research Program Management, UX Research, or a related role
Experience with end-to-end research operations lifecycle, from intake and planning through execution and insight delivery
Familiarity with UX research methods and workflows
Hands on experience with participant recruitment and research logistics
High attention to detail and strong documentation skills - Experience managing research tools and repositories
Knowledge of research ethics, privacy, and compliance standards
Background in UX, Human-Centered Design, Psychology, Sociology, or related fields
Experience scaling research operations in a growing organization
$26 - $28.85 per hour
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