Delivery & Service Associate (Level 1) Non-CDL (DMV)

Delivery & Service Associate (Level 1)

Beltsville, MD | Full-Time | In Person

Pay: Starting at $19.00 - $22/hr for Level 1, with a clear, published path to $30+/hour as you grow Schedule: 5 days per week (Monday to Friday), with the possibility of alternatively working four days a week

Our Delivery & Service Technicians are the most frequent point of contact between Commonwealth Joe and our customers. Every delivery is a moment of truth for the brand. As a Delivery & Service Associate (Level 1), you are the face of CWJ to the wholesale and office accounts we serve across the DC, Maryland, and Virginia area.

This is the first tier of our Delivery Career Development Roadmap, a five-level framework built to give every Delivery & Service Team Member a clear, measurable path to grow. You will start by mastering the fundamentals that every great delivery depends on: reliability, accuracy, safety, and genuine customer care. From day one, you will also begin hands-on training on our Nitro Cold Brew kegerator systems, which is your launch point into the technical and leadership roles above you.

We are a fast-paced, collaborative, coffee-centric company, and we are serious about turning delivery into a real career, not a job with a ceiling.

At CWJ, advancement is based on what you demonstrate, not how long you have been here. Every tier comes with clear responsibilities, measurable advancement criteria, and a published pay band, so you always know exactly where you stand and what it takes to move up.

You will receive a quarterly scorecard showing how you are tracking against your current tier and the next one above it, reviewed one-on-one with your manager. When customers recognize you by name, that recognition shows up. The path forward is concrete, and we will help you walk it.

Complete delivery routes safely and on schedule across the DMV

Handle product and keg deliveries with accuracy and care

Represent Commonwealth Joe professionally at every customer location

Keep your vehicle clean and complete daily inspection procedures

Follow all delivery standards and safety protocols

Communicate clearly with operations about delivery status or issues

Close out delivery tickets accurately and on time

Build positive, respectful relationships with the customers on your route

Learn to service and troubleshoot Nitro Cold Brew kegerator systems through hands-on training, paired with a senior driver

You enjoy working with people and build positive, professional relationships through excellent customer service

You show up consistently, take responsibility, and treat every customer interaction with care

You are eager to learn and receive hands-on training in kegerator operations

You thrive in a flexible, fast-paced environment and work safely and efficiently

You are punctual, reliable, and communicate clearly with teammates and supervisors

Valid driver's license held for at least 2 years (this is a Non-CDL position)

Comfort and previous experience driving 16 ft to 26 ft box trucks or similar

Ability to lift 50 lbs regularly and up to 150+ lbs to waist height

Comfort physically loading and unloading vehicles

Comfort using a smartphone and handheld delivery software

Ability to drive a manual transmission

Previous technician, mechanical, or hands-on repair experience

Experience with hand trucks, pallet jacks, delivery routes, and basic warehousing practices

Comfort using basic tools and hardware

New drivers join a structured 90-day onboarding program that combines technical training, shadowing, and supervised route work. You will be paired with a senior driver, complete our Keg and BIB Technical Training, and progress from ride-alongs to running your own route. You will always know what is expected of you and how you are tracking.

Our roastery and brewery in Beltsville, MD, with routes throughout the DC, Maryland, and Virginia area.

Health insurance (for employees consistently working 30+ hours per week)

Dental insurance

Vision insurance

Paid time off

401(k)

Voluntary benefits (short-term disability, accident insurance, life insurance)

Commuter Benefits for public transportation usage and/or parking

Free coffee

Commonwealth Joe is an equal opportunity employer. We celebrate diversity and are committed to building a team that reflects the communities we serve.