Lead Donor Center Technician

Primary responsibilities for role Conduct pre-donation medical screening in accordance with established guidelines. Determines Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer. Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs. Assess donor suitability and engage in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors. Provide appropriate feedback to ineligible donor candidates. Ensure all donor screening information is complete and accurate prior to donation. Effectively communicate donor medical information to Medical Staff. Establish and maintain donor files in an organized and efficient manner. Maintain accurate and thorough documentation of necessary records. Assist in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties. Dispose of all contaminated disposable equipment. Build rapport with donors to ensure overall customer satisfaction with the center to support long‑term donation. Perform general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed. Learn and maintain familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures. Maintain and ensure proper sanitation and cleaning of equipment and work areas between donors. Additional responsibilities Cross trained and works in other areas to ensure efficient center operations. Education High School diploma or GED. Obtains required state licensures or certifications where applicable. Experience Typically requires 2 years of related experience. Occupational Demands Occupational Demands Form # 71: Work is performed in a plasma center. Exposure to biological fluids with potential exposure to infectious organisms. Exposure to electrical office and laboratory equipment. Exposure to extreme cold below 32 degrees F while working in plasma freezer. Personal protective equipment required such as protective eyewear, garments, gloves and cold gear. Work is performed sitting or standing for entire shift, bending, and twisting neck and waist for 1-2 hours per day. Frequent hand movement of both hands with the ability to make fast, simple movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects. Frequent foot movement: may infrequently squat, crouch or sit on one's heels. Light lifting of 15lbs. with a maximum lift of 50lbs. May reach below shoulder height. Hearing acuity essential. Color perception/discrimination, near vision and far vision correctable in one eye to 20/30 and to 20/100 in the other eye. Able to comprehend and follow instructions to complete assigned tasks. Must possess the ability to listen to and understand information and ideas presented through spoken words and sentences. Must perform within the guidance of both oral or written instructions. Performs a wide range of complex tasks as dictated by variable demands and changing conditions with little predictability as to their occurrence. Relates sensitive information to diverse groups. EEO Statement Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws. Location NORTH AMERICA : USA : KY-Louisville:USNC0802 - Louisville KY-Preston 5037-TPR #J-18808-Ljbffr Grifols, S.A