Server

Bluejack Ranch is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack Ranch may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.


Job Title: Server


Department & Department Number: Food & Beverage


Directly Reports To: Food & Beverage Manager

FLSA Status: Hourly Non-Exempt


SUMMARY of our Cultural Beliefs:


Be Dependable.


I am loyal to the team and committed to the Bluejack mission and experience.


Integrity First .


I am accountable to be honest and always do the right thing.


Value People.


I empathize and respect others.


Speak Up.


I seek, listen and provide candid feedback to improve performance.


Empowerment.


I have the skills, resources and authority to create memorable experiences.


Be Remarkable.


I seek ways to be extraordinary and deliver a positive impact every day.


EDUCATION:


High School diploma, GED certificate, or relevant work experience.


APPROXIMATE SCHEDULE AND HOURS:


Weekdays, weekends, and Holidays, schedule flexible as business dictates.


ADDITIONAL COMPENSATION:


Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation. Bluejack provides designated bonus opportunities throughout the year to recognize and reward employee contributions.


BLUEJACK APPEARANCE AND GROOMING STANDARDS:


The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club's expectations.


LICENSES AND CERTIFICATIONS:


Must possess a valid Texas Driver's License and meet the driver safety policy requirements.


Physical Demands and Work Environment


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.


We are an equal employment opportunity employer.


Essential Duties and Responsibilities


The essential functions include, but are not limited to the following:

• Provide friendly, attentive, and professional service to members and guests in dining rooms, patios, lounges, and at events

• Greet guests promptly, present menus, and answer questions about food, beverages, and daily specials

• Accurately take food and beverage orders and enter them into the POS system

• Serve meals and beverages in a timely manner, ensuring proper presentation and accuracy of orders

• Monitor guest needs throughout their dining experience and respond promptly to requests

• Clear and reset tables efficiently between courses and after meals

• Maintain cleanliness and organization of assigned service areas, including side stations and server trays

• Follow all sanitation, safety, and beverage service guidelines to ensure a clean and safe dining environment

• Collaborate with kitchen and bar staff to ensure smooth service flow and guest satisfaction

• Assist with the setup and breakdown of dining areas for daily service or special events

• Communicate member and guest feedback or concerns to management as needed

• Uphold the standards and service expectations of the club and represent the community with professionalism

• Maintain knowledge of club offerings, including menus, wine lists, and upcoming events

• Handle member problems and complaints as professionally as possible or refer to F&B leadership for support.

• Assist with the setup, breakdown and service of all major club functions and events as needed.

• Additional duties as requested by Bluejack leadership.

Minimum Qualifications (Knowledge, Skills, and Abilities)


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prior serving experience in high-end golf/country club or hospitality industry is a plus

• Good organizational skills and the ability to work well independently, attention to quality and detail.

• Enjoy working with Members, guests, and children.

• Requires excellent oral and written communications skills.

• Service oriented style with professional presentations skills.

• Experience providing excellent customer service in a fast-paced environment.