Porter / Groundskeeper

Job Description

Job Description

We are a property management company that has been providing unsurpassed property management services to a large and diversified portfolio of properties in California, Texas, and Louisiana for over 30 years.

We believe that our associates are our greatest asset, which is why we are dedicated to providing excellent benefits, competitive pay, amazing perks and advancement opportunities

Join us in the rewarding career of providing “The Home You Deserve, Service you Trust.”

*Email or call us for employment opportunities

Job Title: Groundskeeper/Porter

Reports To: Property Manager

RCMI Property : Westlake Residential

GENERAL PURPOSE OF JOB

The Porter / Groundskeeper is responsible for maintaining the cleanliness, safety, and overall curb appeal of the property’s grounds and common areas. This role ensures the community presents a well-maintained and professional appearance at all times while supporting the maintenance team as needed

DUTIES, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

The following duties are essential to the successful performance of this position. This list is not exhaustive and may be supplemented as necessary to meet operational needs.

1. Grounds & Exterior Maintenance

• Pick up trash from grounds, parking areas, and property perimeters daily.
• Sweep sidewalks, breezeways, clubhouse entries, and parking areas.
• Sweep and maintain dumpster areas; power wash quarterly.
• Paint curbs, stripe parking lots, and paint speed bumps as needed.
• Control and eliminate weeds.
• Straighten all exterior signage.
• Replace breezeway light bulbs.
• Maintain mailbox areas and other shared spaces.

2. Pool & Amenity Area Maintenance

• Clean and maintain pool area, including furniture and deck.
• Empty trash receptacles in amenity areas.
• Hose down or sweep pool deck; power wash quarterly.
• Scrub pool sides as needed.
• May assume full responsibility for pool maintenance (where applicable).

3. Common Area & Facility Upkeep

• Empty and maintain laundry room trash receptacles.
• Clean fluorescent light panels in laundry rooms.
• Keep maintenance room floors clean and organized.
• Ensure all common areas remain clutter-free and presentable.

4. Unit Turn & Operational Support

• Trash out vacant units.
• Assist maintenance technicians under Lead Maintenance supervision.
• Deliver notices and newsletters to resident doors.
• Support special projects as assigned.

5. Customer Service & Professional Standards

• Provide courteous and professional service to residents.
• Maintain professional appearance at all times.
• Promote a positive image of the property.
• Perform other duties as assigned.

6. Other Projects and Duties

• Complete additional projects assigned by the Senior Leadership or Regional Supervisor as the business needs may arise.

1. Key Accountabilities

• Maintain daily cleanliness and safety of all grounds and common areas.
• Support property curb appeal and resident satisfaction.
• Assist maintenance team with operational needs.
• Ensure compliance with safety standards and company policies.
• Contribute to a positive community environment through professional service.

CAREER PROGRESSION

This position may provide advancement opportunities including:

• Multi-Site Porter/Groundskeeper
• Maintenance Technician I, II, or III
• Lead Maintenance
• Assistant Property Manager (with additional training and development)

Advancement is based on performance, skill development, certifications, and leadership potential.

POSITION REQUIREMENTS

Core Competencies

• Reliability & Work Ethic - Consistently reports to work on time, completes assigned duties thoroughly, and maintains productivity throughout the workday.
• Attention to Detail - Demonstrates thoroughness in cleaning, inspections, and property presentation.
• Customer Service Orientation - Engages residents respectfully and responds professionally to requests or concerns.
• Teamwork & Collaboration - Works cooperatively with maintenance staff and management to achieve property goals.
• Safety Awareness - Follows safety procedures and uses equipment properly to prevent accidents and injuries.
• Time Management - Effectively prioritizes tasks to maintain daily property standards.
• Organizational Skills - Maintains orderly maintenance areas and supplies.

EDUCATION and/or EXPERIENCE

• High school diploma or GED equivalent preferred.
• Prior groundskeeping, janitorial, or property maintenance experience a plus.
• Ability to operate basic hand tools and cleaning equipment.

COMPUTER, TECHNICAL & EQUIPMENT SKILLS

• Basic knowledge of Microsoft products such as outlook emails
• Some technological experience such as timekeeping apps and other employment apps is a plus
• Open to adapt and learn employment technology

WORK ENVIRONMENT

This job entails moderate noise and clear vision. The frequency of exposure to work environment conditions is as follows

• Close vision (clear vision at 20 inches or less) – Viewing Computer Screen
• Wet or humid conditions (non-weather): none
• Work near moving mechanical parts: 1/3 – 2/3
• Work in high, precarious places: under 1/3
• Fumes or airborne particles: under 1/3
• Toxic or caustic chemicals: under 1/3
• Outdoor weather conditions: over 2/3
• Extreme cold (non-weather): under 1/3
• Extreme heat (non-weather): under 1/3
• Risk of electrical shock: under 1/3
• Risk of Radiation: none
• Work with explosives: none
• Vibration: none

PHYSICAL DEMANDS

The frequency to physical demands are listed below:

• Stand: over 2/3
• Sit: under 1/3
• Walk : over 2/3
• Use hands to finger, handle, or feel: over 2/3
• Reach with hands and arms: over 2/3
• Climb or balance: 1/3 to 2/3
• Stoop, kneel, crouch, or crawl: over 2/3
• Talk or hear: over 2/3

LIFTING OR FORCE EXERTED

The frequency to lifting or force exerted are listed below:

• Up to 10 pounds: over 2/3
• Up to 25 pounds: 1/3 to 2/3
• Up to 50 pounds: under 1/3
• Up to 100 pounds: none. Associates are required to request for assistance in carrying heavier items, especially over 100 pounds