Property Leasing Associate

Leasing Associate

Volker Legacy Holdings is seeking a detail-oriented and proactive Leasing Associate to join our dynamic team. In this role, you will play a critical part in our property management operations, focusing on maximizing occupancy rates and enhancing tenant satisfaction. Your ability to build strong relationships with prospective tenants and provide exceptional customer service will be key to your success.

Responsibilities

• Conduct property tours for potential tenants, highlighting the unique features and benefits of our properties
• Assist prospective tenants in completing applications and processing necessary documentation
• Maintain detailed knowledge of rental rates, property availability, and market trends
• Collaborate with the property management team to ensure timely follow-up with leads and referrals
• Handle tenant inquiries and resolve issues with a focus on service excellence
• Participate in marketing efforts to promote properties and attract potential tenants
• Gather feedback from residents and contribute to initiatives aimed at improving tenant retention

Required and Preferred Qualifications

Required:

• 1+ years of experience in customer service
• Strong interpersonal communication skills, both verbal and written
• Proficiency in property management software and Microsoft Office Suite
• Ability to multitask and manage time effectively in a fast-paced environment

Preferred:

• Experience in the real estate industry or residential leasing
• Knowledge of local rental markets and property regulations

Technical Skills and Relevant Technologies

• Familiarity with real estate property management software (e.g., Yardi, AppFolio) preferred but not required
• Basic understanding of financial principles related to leasing and property management
• Proficient in CRM tools to track leads and customer interactions

Soft Skills

• Strong customer service orientation and a passion for helping others
• Ability to work collaboratively within a team and foster positive relationships
• Proactive problem-solver who can think critically and act decisively
• Adaptability and openness to feedback in a dynamic work environment

Benefits and Perks

Annual hourly rate: $15-$20/hour

Additional benefits may include:

• Health, dental, and vision insurance
• Opportunities for professional development and growth
• Paid time off and flexible scheduling

Equal Opportunity Statement

Volker Legacy Holdings is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.

Location

This position will be working out of a property leasing office in various locations within Fond du Lac.

*Please note - this position does not include an offer for housing at any of our properties*