Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member Full Time in Southeast Phoenix/Chandler - AZ Replies within 24 hours Bonus based on performance Free food & snacks Opportunity for advancement Paid time off Signing bonus Training & development

** SIGNING BONUS FOR LICENSED PRODUCERS **

** PAY DIFFERENTIAL FOR QUALIFIED SPANISH SPEAKING CANDIDATES ** Are you passionate about helping people and providing exceptional customer experiences? Join our successful insurance agency as a Customer Service Representative, where your attention to detail, relationship building skills, and desire to assist customers will be highly valued.

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Daphine Willingham - State Farm Agent, you will focus on increasing insurance sales opportunities to our existing customers while maintaining and enhancing these important relationships. Your primary duties will include resolving customer inquiries on billing and account changes, coordinating with other agency team members, and proactively anticipating the needs of our customers. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

Answer customer inquiries and provide policy information. Offer insurance products to existing customers. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Participating in marketing campaigns and community events to promote State Farm products.

QUALIFICATIONS

Licensed Personal Lines or P&C Producer. Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Results-driven and self-motivated. Compensation $16.50 - $19.25 per hour State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none #J-18808-Ljbffr the Willingham Agency