Branch Banking Client Consultant I - Float/Travel - Central Long Island NY

Position Title Branch Banking Client Consultant I – Float/Travel – Central Long Island, NY Location Hicksville, NY 11801 Job Summary Branch Banking-Client Consultant I‑Float travels between assigned branches to provide customers with high‑quality, prompt, and professional financial services. Responsible for interacting with clients, greeting them, and providing services needed to meet their financial goals. This role processes financial transactions accurately and efficiently while maintaining operational standards and assisting the team in meeting branch goals. The incumbent will travel to Flagstar Bank branches located in Merrick, Oceanside, Freeport, Farmingdale, Hewlett, Lawrence, Valley Stream, Syosset, East Meadow, Hicksville, Plainview, and Woodbury. Job Responsibilities Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non‑interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the appropriate team members to achieve growth targets and execute successful sales initiatives. Client Experience: Provide a positive client experience by assisting with account questions, problems, and complaints; research and communicate solutions in a timely manner. Deliver client engagement and education. Meet behavioral activity goals, including referrals. Risk Management: Deliver timely and accurate daily financial transactions, striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations. Required Qualifications Education: High School or High School equivalency (GED, HiSET, TASC) or foreign equivalent. Experience: 0–3 years of customer service and sales experience. Preferred Qualifications Experience in the financial services industry. Job Competencies Action‑oriented: Seeks opportunities, acts with energy, and pursues results with urgency. Business Acumen: Understands products, sales processes, and market strategies. Approachability: Easy to talk to, warm, pleasant, and builds rapport. Problem Solving: Uses rigorous logic, probes sources, sees hidden problems, and provides honest analysis. Priority Management: Manages time effectively, eliminates roadblocks, and attends to a broad range of activities. Pay Range $14.65 – $22.55 per hour, plus mileage. Equal Opportunity Employer Flagstar is an Equal Opportunity Employer. We are committed to providing clear and accurate compensation information in accordance with applicable laws. This position is available to all qualified applicants. #J-18808-Ljbffr Flagstar Bank