Commercial Service Technician

Commercial Service Technician- Wichita Falls, TXBring your technical talent to the Pilot team! This opportunity is not too good to be true; you'll receive an annual company performance-based bonus, enjoy weekends off, and have no on-call requirements. You'll be dispatched from home, work 45–50+ hours per week, and be paid port to port. We provide a company service vehicle, tools, equipment, cell phone, and iPad (personal tools are also allowed). You will play an important part in keeping approximately 15 store locations running smoothly throughout the Witchita Falls, TX region.Position SummaryThe purpose of this role is to perform installations, preventive maintenance, and repairs on facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems within various food and retail locations.ResponsibilitiesRespond to service requests; troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standardsCommunicate repair status with the service technician supervisor and store managementComplete same-day work order notes and submit them to your supervisor; ensure proper charge allocationsMonitor and maintain adequate stock levelsMaintain service vehicle, tools, and uniforms to company standardsDiagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided)Inspect facility interiors and exteriors for safety and maintenance issuesPerform preventive maintenance on equipment, including but not limited to: rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipmentEnsure all repairs and work activities comply with OSHA and Pilot Company regulationsModel company values and support exceptional guest and team member experiencesFollow all rules, policies, procedures, and safety standards established by Pilot CompanyQualificationsHigh school diploma or equivalent requiredValid state driver's license and positive driving record requiredMinimum 3 years of recent commercial HVAC service experience required; EPA Universal 608 certification requiredMinimum 3 years of recent experience repairing commercial cooking or refrigeration equipment requiredBasic knowledge and ability to repair commercial plumbing and electrical systemsBasic understanding of OSHA guidelines (OSHA 10 training provided)Strong analytical, problem-solving, and communication skillsAbility to work independently with minimal supervisionIntermediate mathematical abilityAbility to read and interpret site drawingsStrong attention to detail and customer service skillsAbility to work in congested areas during business hoursAbility to collaborate effectively with internal departmentsTravel requirements less than 10%Physical RequirementsAbility to climb laddersLift and carry up to 50 lbsWork in inclement weatherAbility to bend, stoop, twist, crawl, and kneelParticipate in company-sponsored training, including safety trainingAdditional InformationWeekly payMedical, dental, vision, life insurance401(k) with company matchTuition assistanceAdoption assistancePaid Time Off (PTO)Fuel discountCompany-provided uniforms, including boots, jackets, shirts, and pants Boots reimbursed up to $150 annually Pants reimbursed up to $200 annuallyAll required PPE provided