RN - Family Medicine Telephone Triage - FT

Ready for an RN role that offers up to a $25,000 Sign-On Bonus and a schedule that gives you more of your life back? Join Guthrie’s Family Medicine team on Robinson Street in Binghamton, NY, where you will enjoy flexible day-shift scheduling, extensive training, and no weekends, holidays, or on-call requirements.

The RN will primarily support telephone triage and patient and provider messaging, which make up approximately 90% of the role. You will assess patient concerns, respond to calls and electronic messages, coordinate next steps, and work closely with providers and the care team. The practice supports Family Medicine and Podiatry and is home to Guthrie’s Family Medicine Residency Program, providing an opportunity to help support and educate future providers.

This may be a great fit for a newer RN looking to strengthen their assessment, triage, and clinical decision-making skills in a supported environment, or an experienced nurse seeking a more predictable alternative to bedside care. New team members receive extensive training with Guthrie Clinical Educators followed by department-based training with a preceptor.

Perks of the Role

• Up to $25,000 Sign-On Bonus
• Flexible day-shift scheduling coordinated across a three-RN team
• No weekends, holidays, or on-call requirements
• Extremely limited overtime
• Medical coverage effective the first day of the month following date of hire, with dental and vision options available
• PTO accrued each pay period, plus an annual eight-hour floating holiday
• 403(b) Retirement Savings Plan with Guthrie matching 50% of caregiver contributions, up to a maximum employer match of 3% of salary
• Tuition reimbursement eligibility following 90 days of employment
• Extensive orientation with Guthrie Clinical Educators and an experienced department preceptor

Why This Family Medicine RN Role May Be Worth a Closer Look
The office is open Monday through Thursday from 7:30 a.m. to 8:00 p.m. and Friday from 7:30 a.m. to 5:00 p.m., with scheduling flexibility among the nursing team. This position allows you to use clinical judgment and make a meaningful difference for patients while enjoying greater schedule stability and a less physically demanding environment than traditional bedside nursing.

What You Will Bring
We are looking for an RN who is dependable, patient-centered, and comfortable managing a consistent volume of telephone calls and electronic messages. Strong assessment skills, attention to detail, clear communication, and the ability to follow each patient concern through resolution are important in this role.

Make a Meaningful Impact
If you are looking for an RN opportunity that combines meaningful clinical work, extensive training, schedule stability, and the chance to support the development of future providers, we would be glad to connect with you.

Position Summary:

The Registered Nurse (RN) provides professional, comprehensive nursing care for patients in an acute care environment. Accountable for the delivery of coordinated, safe, compassionate, therapeutic, evidence‐based quality care to patients and families, based on individual physical, emotional, and spiritual needs, and appropriate care strategies throughout the lifespan. Practices in accordance with the Nurse Practice Act in the state of employment, the American Nurses Association (ANA) Code of Ethics for Nurses, and the ANA scope and standards of practice. Essential functions and specific skills for the job are found in the unit specific onboarding checklist and in standards that are applicable to the specialty.

Education, License & Cert:

• Registered Nurse in the State of Practice.
• BSN in Nursing preferred.
• Any previously agreed upon effective date for obtaining a Bachelor's degree in nursing between individuals and facilities will remain in effect, including those who transition to their position from the NLRN Program.
• Any contract with specific time frames for obtaining a bachelor’s degree in nursing will supersede the above point and will remain in effect.
• Specialty Certification is preferred
• BLS certification.
• ACLS is unit dependent.

Experience:

The Registered Nurse must be a registered nurse currently licensed in the state of employment with at least one year of experience preferred. Alternately, the Registered nurse may have less than one year of experience if they have been transitioned to their position from the Newly Licensed Registered Nurse Residency (NLRN) Program. The Registered Nurse must meet the individual nursing unit specifications regarding educational requirements during employment. Must maintain BLS certification. ACLS is unit dependent. Specifications regarding educational requirements during employment are determined by the Nursing Department and Nursing Unit.

Essential Functions:

1. Employs Nursing Professional Practice: Assesses, diagnoses, plans, implements, and evaluates patients' care. Develops updates and coordinates the patients' plan of care to achieve patient goals and to optimize outcomes and transitions across the continuum. Monitors, records, and communicates patient condition as appropriate. Performs and maintains the currency of essential competencies as required by a specific area of hire and population served.
2. Advocates: Effectively advocates for ethical and holistic care by partnering in care planning to promote the autonomy, dignity, rights, values, and beliefs of those we serve.
3. Facilitates Learning: Fosters a learning environment for patients/families, nursing, and other members of the healthcare team, including student; Facilities formal and informal learning for patients/families, nursing, other members of the healthcare team, and community.
4. Aligns Practice with Safety and Quality: Accountable for safety, identifies and corrects problems, and integrates evidence and best practice into nursing care; uses data and evidence to improve patient outcomes. Aligns patient safety, self‐safety, and environmental safety as equally important for best outcomes.
5. Engages in Professional Development: Engages in ongoing professional development; practices at the top of license within the legal parameters of the Nurse Practice Act, the ANA Code of Ethics for Nurses, and specialty standards. Promotes a culture of inquiry that explores, integrates, and disseminates research and evidence‐based practice.
6. Leader in Practice Setting & Community: demonstrates leadership as change agents using the collaborative leadership skills of advocacy, influence and innovation. In partnering with colleagues appropriately delegates, coordinates care, and collaborates with others as equal members of the inter‐professional care team to integrate nursing knowledge. Models professional behaviors as a representative of the nursing profession.
7. Participates in the planning and presentation of educational programs.
8. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of the position.
9. May perform high level disinfection, based on departmental equipment.

Other Duties:

1. Proficiency in Information Technology, such as electronic health records, communication systems, computers, and equipment necessary to perform essential functions of the position.
2. Skilled to work with a wide range of staff as part of an interdisciplinary team, including physicians, nurses, and ancillary staff.
3. Ability to use independent, critical judgment in all aspects of patient care delivery.
4. Demonstrated interpersonal skills that convey a positive and supportive attitude.
5. Ability to effectively manage multiple responsibilities, urgent responses, and challenging situations.

The pay rate for this position is $34.25 - $43.16 per hour

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Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community.

The Guthrie Clinic is an Equal Opportunity Employer.

The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.