Medical Assistant - Carolina Digestive Health Associates PA - Davidson, North Carolina, United States

Full-time

Description

Join our dedicated care team! We are seeking a compassionate, detail-oriented Medical Assistant in CDHA's Davidson Office to support our Gastroenterology providers in delivering safe, high-quality, patient-centered care. This role is ideal for someone who thrives in a fast-paced clinical environment and is committed to exceptional service and teamwork. 

Key Responsibilities

• Provide direct support to Physicians, Advanced Care Providers, and RNs in the delivery of gastrointestinal care.


• Greet and room patients; verify patient identity using two identifiers; obtain vital signs, medical history, medication/allergy updates, and current symptoms.


• Prepare exam rooms, maintain cleanliness, and ensure all supplies and equipment are stocked and safe.


• Assist with clinical procedures such as breath tests, pill cam placements, and specimen collection.


• Complete lab requisitions and prepare specimens for pickup.


• Document all clinical information accurately in the EHR and ensure medical charts remain current.


• Manage prescription refills, pre-certifications, authorizations, and referrals.


• Triage patient calls according to protocol and schedule appointments.


• Educate patients on procedures, conditions, and care plans.


• Ensure timely scheduling and follow-up on labs, imaging, and procedure orders.


• Contribute to patient safety, infection control, and regulatory compliance (HIPAA, OSHA, AAAHC).


• Support practice operations through teamwork, communication, and a focus on patient satisfaction.


• Perform other duties as assigned within scope.


• Maintain knowledge, skills and abilities through ongoing education.


• Participate in performance improvement activities.


• Maintain compliance with all laws and applicable regulatory requirements; act promptly to comply with required changes.

What We’re Looking For

• A team-focused Medical Assistant with strong communication and organizational skills.


• Someone who can multitask effectively in a busy practice setting.


• A professional who is compassionate, patient-centered, and committed to delivering an excellent care experience

Why Join Us?

• Be part of a caring, collaborative team committed to excellence in GI care.


• Help make a meaningful impact on patient health and comfort.


• Work in a supportive environment that values quality, safety, and professional growth.

Requirements

Education/ and or Experience:

· RMA or CMA certification preferred

· Two year certificate from college or technical school; or minimum of one year related experience and/or training; or equivalent combination of education and experience.