Clinical Lead

Job Description

Job Description

Division/Department:

OrthoNY/Clinical

Job Title:

Urgent Care Clinical Lead

Reports to:

Site Operations Manager

Type of position:

Full Time

FLSA Status:

Non-Exempt

GENERAL DESCRIPTION

OrthoNY is seeking a dedicated and experienced Clinical Lead to join our team. This critical role acts as the go-to person for staff in the clinical area and serves as a backup to the Site Operations Manager. The Clinical Lead will act as a lead for clinical operations and ensure the delivery of high-quality patient outcomes in our urgent care department.

RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:

• Provide clinical leadership and direction to the urgent care team, ensuring adherence to best practices and clinical guidelines;
• Lead by example, delivering high-quality orthopaedic care and customer service to patients;
• Act as the primary point of contact for staff and providers regarding clinical questions and issues;
• Foster a collaborative and supportive environment for clinical staff, promoting continuous learning and professional development;
• Collaborate closely with the Site Operations Manager to manage scheduling and oversee inventory supply orders, ensuring efficient workflow;
• Assist with new hire training as needed;
• Provide mentorship and support to clinical staff, fostering a culture of excellence and teamwork;
• Carry out other duties as needed;

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill and ability to perform the essential functions:

• The ability to thrive in a dynamic environment, adapting quickly to changing priorities and demands;
• Minimum of 2 years of experience in a medical setting; 3 years preferred.
• Excellent communication and customer service skills.
• Proficient with Microsoft Office Suite and Electronic Medical Records (EMR) systems.
• CPR certification preferred.
• Excellent written and verbal communication skills.

OTHER INFORMATION

• Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential.