Monogram Design Center Manager

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together, we always look for a better way, and we create possibilities. Interested in joining us on our journey? Location: Monogram Design Center - Chicago, IL (On-site)The Monogram Showroom & Design Center Manager is responsible for leading the operations of the Chicago Monogram Design Center while driving designer engagement and education through Monogram’s sales programming. This role will develop and execute a comprehensive strategy to strengthen relationships within the design community, elevate the Monogram luxury brand experience, and support business growth. Working closely with a talented team of design leaders, sales, marketing, and other Monogram Design Center locations, this leader will deliver exceptional showroom experiences and expand Monogram's presence both locally and nationally.PositionMonogram Design Center ManagerLocationUSA, Chicago, ILHow You'll Create PossibilitiesRESPONSIBILITIES:Develop and execute short- and long-term strategies for the Monogram Design Center and designer engagement initiatives.Lead, coach, and develop the showroom team to deliver an exceptional luxury customer experience.Oversee all showroom operations, including event planning, logistics, and day-to-day management.Lead individual and group designer training sessions, both in person and virtually.Drive Monogram brand growth in the Chicago market and support nationwide initiatives by partnering with Sales and Marketing to achieve business objectives and profitability.Build, manage, and strengthen relationships with specifiers, designers, architects (SDAs), trade professionals, and consumers within the showroom and key industry organizations, including NKBA, ASID, and BIDN.Grow and manage Monogram's Trade Partner Program and Material Bank presence.Develop and execute national and local designer event strategies that enhance brand awareness and engagement.Establish and drive designer engagement metrics and operating rhythms.Serve as a luxury appliance expert, effectively communicating the value and benefits of the Monogram brand to designers and consumers.Manage and coordinate chef-led cooking demonstrations and experiential events, both in person and virtually.Collaborate with Field Marketing, Customer Marketing, and Field Sales teams to execute market-specific growth strategies.Generate sales leads and referrals while managing a client portfolio. Capture leads from all Monogram Design Center activations in Salesforce for Market Sales Manager follow-up, local relationship management, and ongoing development of the trade CRM strategy.This is a showroom-based position with a work-from-home option on Fridays.What You'll Bring to Our TeamBasic Qualifications:Bachelor's degree from an accredited college or university.Minimum of seven years of experience in marketing, showroom operations, or a related field.Experience working with designers and specifying products.Proven experience leading, coaching, and developing teams.Excellent interpersonal and relationship-building skills.Strong written and verbal communication skills.Ability and willingness to travel to GE Appliances facilities and customer locations as needed.Flexibility to work evenings and Saturdays based on business needs.Preferred Qualifications:Kitchen design credentials such as AKBD, CKD, or equivalent.Experience within the appliance industry or luxury brand sales.Our CultureOur work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.SIf you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to View email address on click.appcast.io: USA, Chicago, ILType: Full time