Transitions of Care Pharmacy Technician

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! 


JOB SUMMARY
Works under supervision of Pharmacy Supervisor or Pharmacy Manager. 


BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

• Education
  High School Diploma or equivalent 
  
  

• Experience
  1 year of experience in retail pharmacy or equivalent. 
  
  

• Licenses and Certifications
  REG PHARMACY TECNICIAN Registration with Texas State Board of Pharmacy (TSBP) as a Registered Technician is required upon hire 
  (BLS) BASIC LIFE SUPPORT course accredited by the American Heart Association (AHA) or American Red Cross (ARC) required by start date
  
  

Preferred

• Licenses and Certifications
  (PTCB) CERT COMPND STERILE PREP TECHN national certification with Pharmacy Technician Certification Board (PTCB) preferred

JOB DUTIES

• Transition of Care Pharmacy Technician (TCPT) responsibilities may include:
  • Promote patient safety through creation of the most accurate up to date medication list, processing of prior authorizations and/or providing authorization of refill requests.
  • Completes tasks in EMR as directed
  • Participate in teaching activities, including but not limited to, precept Pharmacy Technicians, Pharmacy Students, Pharmacists, and Nurses regarding home medication interviews and documentation.
  • Report directly to the pharmacist on service for TCPT team and to other pharmacists while working
  • PMRT will assume additional duties as required by the Pharmacy Director, manager, and/or supervisor.
• Medication Reconciliation Activities may include:
  • Independently obtain medication history assessments for admissions to the hospital or within ambulatory clinics. Provide complete information regarding each medication identified (i.e., drug, dose, route, frequency, indication for PRN, and last dose taken-date/time).
  • Obtain information by interviewing the patient, family, calling local pharmacies, Long Term Care facilities and other resources.
  • Verify patient allergy information and ensure complete documentation (i.e., substance, allergy category, reaction description) and coordinate medication history assessment with nursing team.
  • Document the medication history and allergy information in the electronic medical record accurately and in a timely manner.
• Prior Authorization Activities may include:
  • Initiate and coordinate prior authorization requests in the automated prior authorization system.
  • Act as a liaison between the Clinical Department and members, providers, pharmacies, and internal departments and respond to inquiries regarding status of prior authorization requests.
  • Assist with internal and external reporting requests and summarize internal program statistics.
  • maintain prior authorization management solution, including:
    • Interpretation and application of prior authorization guideline revisions.
    • Configuration and quality assurance of clinical criteria, decision scenarios, and other elements.
    • Development and maintenance of notification templates in compliance with client plan language and other regulatory requirements.
  • Compare prescription claims data against requested parameters and summarize/present results or recommendations.
• Prescription Refill Authorization Activities may include:
  • Utilize authorized physician protocol to process prescription refill requests in a timely manner and documents into EMR system.
  • Conduct patient and pharmacy callbacks in a time efficient manner while maintaining proper phone etiquette.
  • Handle intake of multiple phone lines using established scripts, protocols and service processes.
  • Respond to each call in an efficient, effective, and professional manner.
  • Accurately track and enter calls using appropriate documentation, reporting, and database applications.
  • Assist with maintaining department databases and resource tools.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT

Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

EEO
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.