Receptionist

Receptionist

Job Category: Practice Ops

Full-Time

On-site

Westerville, OH 43082, USA

Description

Essential key responsibilities:

• Cordially welcomes and receives patients and visitors upon arrival.
• Instruct patient regarding completion of forms.
• Records patient arrival on schedule while keeping appointments on schedule.
• Verify insurance, scan/copy insurance card, collect co-pay, provide receipt if necessary, and verify photo ID
• Enter updated patient demographic information
• At end of day, balance money, receipts and fee sheets
• Check reminder call report and follow up according to the protocol
• Scroll schedule for daily changes
• Practice appropriate charting methods
• Assist with resolving patient issues
• Will work with EMR (electronic medical records) to enter kiosk form and begin patient visit, and any other EMR duties assigned.

Knowledge, Skills and Abilities:

• Knowledge of medical terminology
• Ability to communicate with diversified levels of patients, staff members, external providers and/or agencies.
• Ability to organize work material and/or charts to ensure accuracy of patient records
• Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping
• Knowledge of modern business communication, including style and format of letters, memoranda, minutes, and reports
• Skill to use a personal computer and various software packages, including internet experience.
• Skill to use a multi-line telephone system.
• Ability to establish priorities, work independently, and proceed with objectives with little supervision
• Ability to handle and resolve problems
• Ability to maintain confidentiality regarding health and financial information.
• Neat appearance, professional demeanor and pleasant voice.
• Fluent in English

• Credentials and Experience
• Must have high school diploma or equivalent
• Prefer 2 years experience working in a medical environment.

Work Hours: 7:30AM-4:00PM Monday-Friday

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.