Patient Services Coordinator - Dental Clinic

Patient Services Coordinator

The UNM Medical Group, Inc. is seeking a full-time Patient Services Coordinator to work in our Division of Dental Services Residency Clinic. This candidate must be an excellent communicator with a desire to be part of a great team!

MUST HAVE DENTAL OR MEDICAL FRONT DESK EXPERIENCE

Minimum $36,399 - Midpoint $44,754*

*Salary is determined based on years of total relevant experience.

*Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. The work schedule is Monday - Friday.

The UNM Medical Group, Inc. is seeking a highly motivated individual to work as a Patient Services Coordinator. Under limited supervision, performs a wide variety of administrative support functions at UNMMG Ambulatory Dental Clinics including but not limited to, direct service to patients either by phone or in person by scheduling appointments, receptionist duties, verifying demographics and insurance information, obtaining referral and prior authorizations with insurance carriers. Assist with concerns and complaints and serving as a liaison as needed with Dentists, Physicians, other providers, and insurance companies. Balancing daily reports, deposits, and money bags.

The successful candidate must have the ability to work effectively and efficiently in a large dental clinic setting, working with many residents and other staff members.

Summary:

• Performs a variety of administrative support functions at a UNMMG Ambulatory Clinic, including scheduling appointments, receptionist duties, and verifying demographic and insurance information.
• Manages referrals and prior authorizations with insurance carriers, ensuring smooth patient service.
• Assists with patient concerns and complaints, acting as a liaison between patients, physicians, and other providers.

Minimum Job Requirements for an Ambulatory Patient Services Coordinator:

High school diploma or GED. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire.

*Preferred: 2 years of Dental front desk experience

Why Join UNM Medical Group, Inc.?

Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone.

Benefits:

• Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package.
• Insurance Coverage: Includes medical, dental, vision, and life insurance.
• Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.