Specialty Beauty Advisor - Lancome

General Summary & Scope The Specialty Beauty Advisor – Lancôme (SBA – Lancôme) is responsible for maximizing sales in the Lancôme brand (including color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise, and maintaining overall store standards, including cleanliness and replenishment. The role represents the image, products and culture of Ulta Beauty and the Lancôme brand to the Ulta Beauty guest and supports the Experience Manager through a focus on performance, people and process. Principal Duties & Responsibilities Performance Meet or exceed Lancôme brand sales and clientele goals and contribute to the store’s overall sales objectives. Deliver exceptional guest service by greeting, engaging, personalizing service, offering samples, and recommending complementary products and services. Perform makeup applications, skincare analysis, and product demonstrations. Stay current on available prestige training to drive category performance. Book appointments for and support the execution of services and in‑store events that enhance the guest experience and meet sales goals. Build and maintain strong customer relationships and an active contact list for Lancôme brand sales, informing guests of promotions, events and services. Stay informed of new and existing industry trends, products and services, and be knowledgeable of ingredients and benefits to better serve guests. Maintain prompt and regular attendance. People Contribute to an inclusive and collaborative environment that supports teammates, peers, and guests. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the sales floor. Maintain strong relationships with Lancôme brand partners through required trainings and in‑store events and promotions. Collaborate with managers and associates throughout the store to grow the business. Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive Lancôme sales performance. Process Be knowledgeable of and ensure adherence to Ulta Beauty’s policies, procedures, and standards. Adhere to the Ulta Beauty and Lancôme brand dress code, including wearing brand assets as directed. Maintain outstanding store operational standards, including cleanliness of the Lancôme brand area, testers, demonstration stations and any additional assigned area. Participate in merchandise resets, planograms, marketing displays, inventory procedures, and shipment processing. Protect company assets by following loss‑prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. Job Qualifications Education High school diploma preferred. Cosmetology or demonstrator license where required by state law. Experience Cosmetics artistry experience preferred. Skills Demonstrates significant competency in sales, products and service. Ability to build and maintain strong customer relationships. Ability to work independently and as part of a team. Ability to handle guest concerns positively and proactively and prioritize multiple tasks in a fast‑paced environment. Strong verbal communication and interpersonal skills. Special Position Requirements Work a flexible schedule to include days, evenings, weekends and holidays. Attend brand‑sponsored trainings. Working Conditions Frequent mobility during shift. Frequent standing, bending, pulling, pushing, reaching and twisting during shift. Continuous lifting or moving up to 10 lbs during shift. Continuous coordination and manipulation of objects during shift. If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks and twists), color, religion, creed, sex (including pregnancy, childbirth and medical conditions related to pregnancy, childbirth or breastfeeding), sex stereotyping (including assumptions about a person’s appearance or behavior, gender roles, gender expression or gender identity), gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual. #J-18808-Ljbffr