Head Usher - VISUAL AND PERFORMING ARTS CENTER
$25 per hourCypress-Fairbanks Independent School District
Part-Time Temporary Usher Position
Provide leadership and supervision of front-of-house usher staff to ensure a safe, organized, and customer-focused environment during VPAC events. Support seating operations, patron assistance, and overall event flow while maintaining a high level of guest service.
Qualifications
Education/Certification:
- High School Diploma or GED preferred
Special Knowledge/Skills:
- Strong leadership and customer service skills
- Ability to read seating charts and event diagrams
- Ability to effectively communicate with staff and patrons
- Ability to manage large crowds and respond to issues calmly
- Knowledge of ADA accommodations and accessibility practices preferred
Experience:
- Experience in guest services, event staff, or hospitality preferred
Notice To TRS Retirees: Depending on your individual date of retirement, you may have restrictions on the number of hours allowed to work each month without loss of annuity and incurring payroll and/or TRS Care surcharges. Therefore, we are advising that all retirees contact TRS to discuss their individual restrictions, if any, in order to make good decisions prior to accepting any position with CFISD. It is ultimately the responsibility of each retiree to be aware of his/her status to prevent any loss of funds.
Note: Are you a member of (TRS)? If so, please contact TRS at View phone number on click.appcast.io before applying to this opportunity.
Terms Of Employment: This is a part-time temporary assignment, however, the length of the temporary assignment will be determined based on event needs, including evenings, weekends, and holidays.
Pay: $25.00/hour (Event-Based)
Essential Functions
Front of House Operations:
- Supervise and assign usher positions for events
- Direct patrons to correct seating areas using event diagrams
- Maintain orderly and efficient seating and lobby operations
- Monitor venue access points and ensure compliance with policies
Guest Services:
- Provide professional and courteous assistance to patrons
- Address guest concerns and escalate issues when necessary
- Communicate event information clearly and accurately
Accessibility Support:
- Assist patrons with disabilities, including ADA seating and access needs
- Coordinate with ticketing and event staff for accommodations
Event Safety & Operations:
- Assist with crowd management and emergency procedures
- Report unsafe conditions or incidents to supervisors
- Support event entry, exit, and flow of guests
Team Leadership:
- Provide guidance and support to usher staff
- Ensure staff are following policies, procedures, and service standards
Additional Duties:
- Assist with training and mentoring ushers
- Support other front-of-house or event operations functions as assigned
- Perform other duties as assigned
Supervisory Responsibilities:
- Oversees part-time usher staff during events
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Handheld radios, ticket scanners, seating charts
Posture: Standing and walking for extended periods
Motion: Frequent walking, bending, and reaching
Environment: Indoor and outdoor event environments; large crowds
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
Dress Code:
- Approved VPAC uniform or designated attire
- Black pants
- Closed-toe shoes
Deadline To Apply: Until Filled
Applications will be reviewed. Not all applicants will be interviewed.
Hiring Managers may choose to email you regarding this application. Please monitor your email regularly for any communication.
Cypress-Fairbanks Independent School District$15 per hour
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