Senior Program Manager

Senior Program ManagerAs a Senior Program Manager at Razorfish, you'll combine strategic thinking, problem-solving, client leadership, and strong project management to deliver cross-channel marketing solutions for one of the world's most innovative and respected technology brands! You'll lead cross-functional teams, build trusted client relationships, and oversee complex programs from planning through delivery—managing timelines, budgets, scope, quality, and risk along the way. You'll create a collaborative, high-performing team environment by aligning multiple disciplines, driving clear communication. With a strong command of project management tools and methodologies, you'll help teams navigate tradeoffs, solve challenges, and consistently deliver high-quality work.Responsibilities:Structures and manages integrated, multi-track projects and/or programs of multiple projectsManage multi-channel B2B campaigns (e.g. web, social media, webinars, events, long form video, podcasts, etc.) from client brief through strategy development, content development, hand-off to production and post-campaign reportingProvides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.Creation of project management deliverables (ex: Project plans/schedules, status reports, deliverable trackers, production hand-off documents, risks & issues logs, etc.)Scope management. Development and tracking of integrated project plans.Project and/or program risks and issues tracking and management. Sets quality and performance standards.Maintains project tracking, dashboards and information systems.Assesses and manages project roadblocks and risks.Manages hand-offs to and cross-capability oversight and quality assurance with the production capability for any in-scope deliverables or assets through execution and launch.Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.)Provides day-to-day project contact for the client.Leverages best practices and applies lessons learned from previous projects; develops/adapts ways of working based on client needs and processes.Ensures a positive, collaborative work environment for the team.Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.)Contributes to the ongoing development of the Program Management Discipline and community.Qualifications:5+ years project/program management experience including managing multi-channel marketing projects for a digital or advertising agency.Enterprise B2B marketing experience is a plus.Experience using waterfall, and hybrid methodologies; Agile experience is a plus.Knowledge of Strategy, Creative and Long-form Content production workflows.Experience with PMP tools – specific platform not required, Smartsheet or Workfront preferred.Experience communicating directly with clients.Experience managing multiple full project lifecycles from Client brief and Strategy development through final delivery or hand-off to Production and campaign reporting.Experience managing multiple projects simultaneously.Demonstrated ability to craft and define a project plan based on assumptions, requiring complex scenario planning ahead of project kickoff.Compensation Range: USD $88,540.00 - USD $127,155.00/Annually.