Clinic Office Coordinator

Job Details:

Job Location: Worcester, MA 01605, Position Type: Full Time, Education Level: High School, Salary Range: $20.70 - $20.70 Hourly, Job Shift: 1st Shift/Days, Job Category: Customer Service, Location: Lincoln Street, Worcester MA - Outpatient Treatment Program

Schedule: Monday through Thursday 7:30am - 4:00 pm, Fridays 7:00 am - 3:30 pm.

Pay rate: $20.70-$23.97/hour

Benefits:

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

The Clinical Office Coordinator is responsible for:

• Greeting clients, answering client questions regarding appointment schedules, directing them to the appropriate clinician, and completing other administrative tasks as directed.
• Answering the telephone in a professional, friendly manner and transferring calls to identified staff and/or recording messages as necessary.
• Greeting clients, staff and/or visitors in a professional, friendly manner.
• Demonstrating respect for supervisors, co-workers, and clients.
• Collecting co-payments, fees, etc. for services rendered from clients according to clinic policy, accurately documenting all transactions as needed.

Qualifications:

• High school diploma or GED required.
• Bilingual (English/Spanish) preferred.
• Prior experience as receptionist in a healthcare setting preferred.
• Familiarity working with insurances preferred.
• Computer experience and familiarity with Windows, Microsoft Outlook, and Microsoft Word required.
• The ideal candidate is organized and has strong communication skills

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