Head of AI Enablement & Knowledge Innovation (Lansing)

Full-time

UKG (Ultimate Kronos Group)

UKG is seeking a senior leader to define knowledge architecture for CX learning and enablement, combining product, data and learning expertise to deliver modern, searchable experiences that reduce friction for agents and partners.

The role drives AI and workflow intelligence across the content lifecycle, including automation, integrations, and governance, with collaboration across Curriculum Development and Support to achieve clear business outcomes.

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Vacancy posted 3 hours ago

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