Teller

Position Overview As a Teller within PNC’s Retail Branch organization, you will be based in Emmitsburg, MD, delivering a unique customer experience that improves financial wellbeing and fosters loyalty. You will engage customers, educate them on product alternatives, identify banking opportunities, and refer as appropriate—all while maintaining a welcoming front‑line environment. Job Description Process a variety of customer interactions, providing accurate and efficient transactions. Educate customers on options for managing financial transactions and leveraging technology, tools, and resources. Identify opportunities through meaningful conversation and refer to branch staff as needed. Apply product and procedural knowledge to solve customer problems. Adhere to all policies and procedures, demonstrating sound judgment within established limits. Maintain teller and branch daily operations, ensuring efficient completion of maintenance transactions. Employee Expectations Customer Focused—understand and prioritize customer needs and satisfaction in all business decisions. Managing Risk—assess and manage risks associated with business objectives to support PNC’s Enterprise Risk Management Framework. Qualifications Preferred Skills: Accountability, Banking, Client Loyalty, Customer Experience, Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales. Competencies: Accuracy and Attention to Detail, Addressing Customer Needs, Banking Products, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs. Work Experience: Comparable combination of education, job‑specific certification(s), and experience (including military service) is considered. No degree, certification, or license is required. Compensation Base Salary: $33,000.00 – $55,000.00, with incentive eligibility based on company, business, and/or individual performance. Salaries may vary by location, market data, and individual skills and experience. Benefits Medical, prescription drug, dental, and vision coverage with Health Savings Account option. Life insurance for employee and spouse/child; short‑ and long‑term disability protection. 401(k) with PNC match, pension and stock purchase plans. Dependent care reimbursement, backup child/elder care, adoption, surrogacy, and doula reimbursement. Educational assistance and robust wellness program with financial incentives. Paid time off: maternity/parental leave; up to 11 paid holidays; 9 occasional absence days; 15–25 vacation days depending on career level and years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact View email address on click.appcast.io or call View phone number on click.appcast.io and say "Workday". All information will be kept confidential and used only to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. Positions may be subject to federal regulations regarding criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose personal information in hiring practices. #J-18808-Ljbffr PNC