Dental Assistant

Summary

The VA Finger Lakes Healthcare System is recruiting for a Dental Assistant at the Rochester Calkins VA Clinic. The Dental Assistant assists the dentist in many aspects of direct patient care, performs a wide range of intra-oral dental procedures, supports the dental laboratory as needed, and performs other clinical and clerical functions independently of direct supervision.

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Duties

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Major Duties include but are not limited to:

Chairside assisting:

• Performs a wide range of intra-oral dental procedures associated with various phases of restorative, prosthetic, periodontal, endodontic, oral surgery, implant placement and restoration procedures and provides chairside assistance, fully anticipating the dentist's needs for all instruments, materials, and services using four-handed techniques.
• Sets up operatory and/or surgery suite for planned dental procedure and cleans dental unit for timely turnover
• Passes instruments safely, accurately, and efficiently.
• Keeps operative field clear of debris and retracts oral tissues effectively and comfortably
• Prepares dental medicaments and impression materials per manufacturer's instructions
• Accomplishes all intraoperative procedures within standard infection control protocols
• Takes preliminary impressions for study models, modifying impression tray as needed.
• Performs skilled techniques to place temporary crowns and bridges, ensuring they fit each patient's dental anatomy.
• Possesses knowledge of dental anatomy, related oral anatomy, the technical methods and practices of dentistry, and the working characteristics of dental instruments and materials sufficient to perform a wide variety of intraoral procedures, including restoration, of teeth prepared by dentists and adapting and seating stainless steel crowns.
• Possesses knowledge of and ability to recognize common dental disorders and conditions such as tooth decay and inflamed tissue sufficient to perform intraoral procedures which treat these conditions, under general supervision of a staff dentist.

Dental Imaging

• Operates dental Xray equipment for intra and extra oral radiographs.

Customer service

• Shows courtesy, respect, and a positive attitude for patients, coworkers and the public.

Infection Control and Equipment Sterilization:

• Demonstrates proper infection control procedures in setting up and cleaning operatories.

Clerical Functions:

• Assists patients in scheduling appointments, makes appointments, and handles telephone calls.
• Records information related to the Medical and Dental history as relayed by the dentist or patient

Information Management:

• Maintains patient confidentiality per HIPAA with written and verbal information.

Patient Safety:

• Instruct patients in preventive dental care measures, general nutrition as related to dental health, the common causes of tooth decay, and the care of prosthodontic appliances, provides post-operative and other appropriate patient education.

Employee Education:

• Complies with Employee Education requirements.

Dental Laboratory Functions:

• Pours impressions, prepares, and trims study models.
• Performs other dental laboratory functions as time and skill levels allow.

Direct Patient Care:

• Obtains patient vital signs (BP, pulse, pulse oximeter, temporal temperature) as needed.
• Applies desensitizing agents, tissue conditioners, topical fluorides, and other topical agents prescribed by the dentist to specified area of the oral cavity.

Supply Functions

• Responsible for communicating with logistics to manage inventory of items supporting the Dental clinic.

Occupational Safety and Health Administration (OSHA)

• Has knowledge of OSHA policies of Safe Work Practices including the hazard Communication Program, Blood Borne Pathogens Standards, Medical Waste Management, Fire and other Emergency Evacuation procedures.

Other duties as assigned

Total Rewards of a Allied Health Professional

Work Schedule : Monday - Friday 7:30 am - 4:00 pm

Recruitment/Relocation Incentives (Sign-on Bonus): Recruitment or Relocation incentive may be paid to a Highly Qualified candidate.

Pay: Competitive salary and regular salary increases

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)

Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 .

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA

Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)

Telework : Not Available

Virtual: This is not a virtual position.

Functional Statement # :12923F, 12924F, 12925F, 21M34A

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Must pass pre-employment physical evaluation/examination.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
• English Language Proficiency: Must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.
• Experience and Education: (1) Experience. Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work. OR, (2) Education. Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA).
• Experience/Education Combination. Equivalent combinations of experience and 1 education are qualifying. c. Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.
• Provisions for Certification of Radiologic Competence (a) Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR, (b) Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR, (c) Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD). (2) Non-certified applicants who otherwise meet the eligibility requirements for certification of radiologic competence may be given a temporary appointment as a graduate dental assistant under the authority of 38 U.S.C. § 7405 (a) (1) (D). Failure to obtain certification during that period is justification for termination of the temporary appointment. This [will result in removal from the GS-681 series and] may result in termination of employment. (3) Certification in basic life support methods is highly desirable. [(4) Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is not required, but highly desirable for the appointment of Dental Assistants up to and including the full performance level, and is required for all positions above the full performance level.]

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations:

GS-3

(a) Experience or Education. None beyond the basic requirements.

(b) Assignment. Employees at this level serve in dental assistant career development positions. It is expected that they receive guidance from more experienced staff members for more complex patient issues, and require daily close supervision.

GS-4

(a) Experience or Education. In addition to the basic requirements, 1 year of experience at the next lower level,

OR

2 years of education above high school that included completion of a dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA).

In addition, the candidate must demonstrate the following KSAs:

Demonstrated Knowledge, Skills, and Abilities

1. Basic knowledge of infection control and safe instrument handling.

2. Basic knowledge of dental procedures and [medical emergencies.

3. Ability to perform basic radiographic image capture and processing/retrieval.

4. Basic knowledge of maintenance, care and storage of dental equipment.

5. Basic knowledge of patient privacy requirements.

GS-5

(a) Experience or Education

(1) In addition to the requirements listed at GS-4 above, applicants must demonstrate at least 1 year of experience equivalent to at the next lower grade level that demonstrates the core competencies described at that level.

OR

(2) Successful completion of a full 4-year course of study that included or was supplemented by completion of a dental assistant program by CODA.

(3) In addition to meeting paragraph (1) or (2) above, the applicant must demonstrate the following KSA's:

Demonstrated Knowledge, Skills, and Abilities

1. Knowledge of anatomy and ability to evaluate diagnostic quality.

2. Broad knowledge of common medical emergencies and vital signs measurement.

3. Basic knowledge of instruments, materials and standardized dental procedures.

4. Ability to learn and utilize software programs used within VHA.

5. Basic communication skills to provide patient instructions according to established protocol.

GS-6 Staff Dental Assistant (Full Performance Level)

(a) Experience. At least 1 year of experience [equivalent to] the next lower grade level that demonstrates the core competencies described at that level.

In addition, the candidate must demonstrate the following technical KSAs:

Demonstrated Knowledge, Skills, and Abilities

1. Ability to identify normal oral anatomy.

2. Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures.

3. Ability to monitor and perform basic interpretation of vital signs.

4. Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist.

5. Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats.

6. Ability to perform maintenance on dental equipment used for routine and specialty dentistry.

7. Ability to enter and retrieve data utilizing electronic dental records.8. Ability to perform dental assistant-appropriate laboratory procedures.

Reference: For more information on this qualification standard, please visit

The full performance level of this vacancy is GS-6. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-3 to GS-6.

Physical Requirements: See VA Directive and Handbook 5019.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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