Nutrition Services Tray Delivery Senior

Senior Technician

Step into an exciting role with our dynamic Nutrition Services team at Corewell Health, where you'll make a meaningful impact every day! As a Senior Technician, you'll help drive an efficient and high-quality service that fuels the well-being of our patients, team members, and visitors. You'll take the lead in ensuring exceptional meal service, solving challenges with confidence, and keeping operations running smoothly. Your strong communication, collaboration, and leadership will help create a positive, energized environment where great service and great teamwork thrive.

Essential Functions

• Develop, communicate, and uphold organizational procedures and policies, ensuring staff are properly trained and compliant with established standards.
• Oversees and delivers comprehensive training for all new hires in the Nutrition Services Department, ensuring proficiency in diet standards, food safety protocols, patient-focused service, and department workflows which include:
• Call Center, Trayline, Tray Delivery, Dish Room and Nourishments
• Will be trained and prepared to assist as department lead as needed, providing oversight and support to ensure smooth daily operations.
• Answering patient, team member, nursing, and visitor inquiries
• Reallocating team members during staffing shortages
• Professionally and appropriately addressing team members and handling high volume food service environment.
• Consistently communicates clearly and collaborates closely with staff, peers, and leadership to promote transparency, teamwork, and operational efficiency.
• Proactively shares information, supports problem-solving, and contributes to a culture of trust, respect, and continuous improvement.
• Must be able to complete supplementary duties as directed by management, including tasks not explicitly listed.

Qualifications

Required

• High School Diploma or Equivalent
• CRT-Accredited Food Protection Manager, CFP - ANSI National Accreditation Board 90 Days
• 6 months of relevant experience food service, preferably in health care setting or related field

• Preferred
• Associate's degree Hospitality or Nutrition
• 6 months of relevant experience Leadership

About Corewell Health

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

Primary Location

SITE - Butterworth Hospital - 100 Michigan St NE - Grand Rapids

Department Name

Nutrition Patient Services Unit Staff Butterworth - Grand Rapids Hosp

Employment Type

Full time

Shift

Evening (United States of America)

Weekly Scheduled Hours

36

Hours of Work

11:30 a.m. to 8 p.m.

Days Worked

Variable

Weekend Frequency

Every other weekend