SECURITY OFFICER II

Security Officer II

The Security Officer II is responsible for providing a secure and safe building for peers, staff, patients, and providers.

Position Requirements / Qualifications:

Education/Experience: A minimum of a high school diploma, or GED with one-year experience working as a security officer. General knowledge of security duties. Educational courses in law enforcement desired.

Licensure / Certification: Florida state unarmed guard license desired. Maintain current CPR certification from the American Heart Association. Must have an active Florida driver's license.

Skills / Ability: Ability to use good judgment and tact in working with persons of various ethnic backgrounds. Good physical condition to run and restrain patients.

Hours: Forty hours per week, five days per week, and nights as scheduled.

Position Responsibilities (This is a non-exempt position):

• Maintains crowd control for all CHI patient care and mall areas.
• Provides immediate response to pages and radio calls.
• Ensure that lights are turned on or off as required.
• Patrol staff and patient/visitor parking lots, directing traffic when required, issuing traffic notices to parking violators as required.
• Complete irregularity report on all irregularities: thefts, fires, and on any misconduct by staff, patients or visitor who break CHI rules and regulations.
• Notify metro police of all break-ins; car thefts, hubcaps, batteries, act of vandalism and disturbances.
• Maintain key control of building at all times.
• Responsible for locking and/or unlocking center exit doors, department doors, lock, and unlock outside gates as required.
• Performs building checks for CHI off-site properties.
• Assist staff and patients/visitors whenever needed or called upon.
• Contact designated administrative staff person as soon as an unusual incident or situation is known.
• Receives & investigates reports of problems to determine appropriate response.
• Responsible for raising or lowering the US flag by 8:00 AM (mornings) or 6:00 PM (evenings) on normal CHI workdays.
• Maintaining & completing all required entries in security logbook.
• Process in/out new or terminated CHI employees.
• Responsible for activating and de-activating alarm system at CHI facilities as required.
• Constantly reporting all safety hazardous conditions observed to the safety officer.
• Issue identification badges and vehicle decals to all new CHI employees.
• Reports on findings, and actions taken and results of measurement.
• Demonstrates the ability to communicate the company's mission, vision, and values, as well as departmental goals, to all staff.
• Demonstrates a commitment to a healthy work environment by modeling the desired behaviors and encouraging those in others.
• Collaborates with other departments to create systems and problems solve ongoing issues that impact departmental/organizational goals and/or patient care delivery.
• Written safety management plan is reviewed annually and keeps up to date in the field of safety through current literature.
• Attends meetings and trainings as directed by Chief Security Officer or Deputy Chief Security Officer.
• Responsibly follows the company's exposure control plans/blood borne and airborne pathogens.
• Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment.
• Ensures a safe environment by instituting appropriate control measures.
• Promotes effective working relations and works effectively as part of department/unit team inter and intra departmentally to facilitate the department's/unit's ability to meet its goals and objectives.
• Maintains a professional composure and confidence during stressful situations.
• Conducts all work activities with respect, rights, and wishes of patients, visitors, families, and fellow employees.
• Provides managers/staff with guidance and resources to identify/control area for safety risk.
• Coordinates regular hazard surveillance tours of the facility including departmental follow-up of recommendations.
• Takes timely action to intervene in situations or conditions that pose an immediate threat to life, health, or property.
• Provides internal escorts for the Crisis Stabilization Unit clients' appointments.
• Provides external escorts for the Crisis Stabilization Unit clients' appointments.
• Performs tasks for Behavioral Health Baker Act process.
• Assists with transports of the Crisis Stabilization Unit clients to receiving facilities.
• Assists with injections of the Crisis Stabilization Unit clients.
• Assists with staff ratio of the Crisis Stabilization Unit staff when needed.
• Maintains proficiency in performing live scan fingerprinting.
• May act as Mental Health Technician in extreme cases or when needed in the Crisis Stabilization Unit.
• Assists with escorts for ambulance for Crisis Stabilization Unit clients.
• Provide traffic control for Miami-Dade rescue for emergency airlift transports.
• Provide 24 hour camera surveillance for all CHI facilities.
• Maintain and keep record of CHI laundry service.
• Reports to work on time and ready to work with minimal absenteeism.
• Adheres to confidentiality policies and procedures / HIPAA regulations / human resources company policies and procedures.
• Performs other duties as assigned.