Customer Service Representative
Encore Vet Group
Full-Time Customer Service Representative
Be the first smile they see. The voice they trust. The heart of our front desk.
At Mint Hill Animal Hospital, we're more than just a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. For more than 30 years, Mint Hill Animal Hospital has proudly served the Mint Hill community and surrounding areas with high-quality veterinary care. As an AAHA-accredited hospital and recipient of AAHA Practice of the Year recognition, we are committed to delivering exceptional patient care while fostering a supportive, team-focused workplace.
Our services include:
- Preventive and wellness care
- Vaccinations and parasite prevention
- Advanced dentistry and dental radiology
- Soft tissue and orthopedic surgery
- Digital radiography and ultrasound
- In-house diagnostics
- Boarding services
- Senior pet care
- Urgent and sick patient appointments
- Online pharmacy and preventive care plans
We combine advanced medicine with genuine compassion, ensuring every client and patient feels welcomed, respected, and cared for from the moment they walk through our doors.
This role may be perfect for you if:
- You're a people person who loves creating positive experiences from the first phone call to checkout
- You're organized and detail-oriented, keeping appointments, records, and communications running smoothly
- You're a multitasking pro who remains calm and professional during busy periods
- You're comfortable learning and navigating veterinary software and digital communication tools
- You're compassionate and empathetic when helping pet owners through stressful situations
- You enjoy working collaboratively and supporting your teammates
- You're looking for a careernot just a jobin a hospital that values growth and development
Why Mint Hill? Located just outside Charlotte, Mint Hill offers the perfect balance of small-town charm and big-city convenience. Enjoy beautiful parks, family-friendly neighborhoods, local restaurants, and easy access to all that the Charlotte area has to offer. Whether you're a lifelong resident or considering relocating, Mint Hill is a wonderful place to live, work, and grow.
What's in it for you?
- Competitive pay, based on experience
- Medical, dental, vision, and life insurance
- Free virtual mental healthcare for household (13+)
- Generous CE allowance + paid CE time
- Uniform allowance
- Pet care discounts for your personal pets
- PTO, floating holidays, parental leave, and military leave
- A robust Employee Assistance Program (from finances to wellness and everything in between)
- Access to Encore Vet Group's library of training, CE, and career development resources
- A 401(k) with up to 5% company match
Want to work somewhere you can grow, belong, and be part of something special? Apply today!
Encore Vet GroupVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Charlotte, NC vacancy
$18 per hour
...Job Title Maximize opportunities to retain existing customers from disconnecting while retaining and upselling core products i.e. video... ...to billing inquiries, pricing and packaging of products and service, and service complaints. Ability to learn and master order processing...SuggestedHourly pay$20 - $23 per hour
...Customer Service Representative Charlotte, NC Charlotte, US What are we looking for At Cosentino we are looking for a Customer Service Representative located in Charlotte, NC, who will have the opportunity to work in a multinational environment, in full expansion, surrounded...SuggestedHourly payFull timeTemporary work$12 - $15 per hour
...apply. At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happenapply today! The customer service representative (CSR) is responsible for interacting...SuggestedHourly payPart time- ...Customer Service Representative This job is located at 4431 N Tryon St, Charlotte, NC 28213 PLS Overview: Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first, because...SuggestedLocal areaFlexible hoursAfternoon shiftEarly shift
- ...Customer Service Representative Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that...Suggested
- ...Position Overview Communicate customer delivery needs and appointment dates/times, quote rates to customer and relates service requirements to dispatchers. Important Job Functions Receives/schedules all delivery orders and requests from customers and must exercise...Daily paidWork at office
- ...Technologies, a SunSource company, specializes in providing world-class service, repair and re-manufacturing in the areas of electronics,... ...and mechanical components for various industries. Maximize customer satisfaction and contribution margins by consistently and...
- ...Responsibilities: Establish relationships with customers by communicating and resolving issues.... ...communicates any changes and potential service issues to the customer. Communicate... .... Communicates with Planners, Sales Representatives, Pricing team and Plant Management as...Full timeWork at office
- ...Customer Service Representative Are you ready for your next Customer Service opportunity? Sparks Group has partnered with a manufacturer to identify a contract-to-hire Customer Service Representative. As a CSR, you will work closely with dedicated B2B customers to complete...Contract workWork at office
$16 - $18 per hour
...Customer Service Representative The Customer Service Representative is responsible for supporting customers with account-related questions, payments, and issue resolution. This role ensures a positive customer experience by handling inbound and outbound calls, resolving...Hourly payWork at officeMonday to Friday- ...Customer Service Representative We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries...
$14 per hour
...Customer Service Representative Are you passionate about pets and love connecting with people who feel the same? At Lucky Dog Bark & Brew on Thrift Road, we're seeking a warm and friendly Customer Service Representative to be the first point of contact for our valued...Full timeWork at officeFlexible hoursShift workWeekend workAfternoon shift- ...Call Center Agent | Customer Service ProSidian Seeks a Call Center Agent | Customer Service for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Technical Element generally located across the CONUS - Charlotte, NC Across The Mid Atlantic Region supporting...Full timeContract workTemporary workFor contractorsWork at officeFlexible hours
- ...a Management and Operations Consulting Services Firm focusing on providing value to clients... ...delivering value. ProSidian clients represent a broad spectrum of Industry Sector... ...Agent | Call Center Agent Candidates: ~ Customer service or call center experience preferred...Full timeContract workTemporary workWork at officeFlexible hours
- ...Customer Service Representative The Customer Service Representative responds to customer calls and emails to ensure customer satisfaction and operational efficiencies are consistently met. The successful candidate will work directly with team members, franchisees, and...Work at office
$23 - $25.5 per hour
...Field Insurance Service Representative The Auto Club Group is seeking a customer-focused Field Insurance Service Representative to support members with insurance policies, payments, renewals, and product inquiries. This role combines service, problem-solving, and sales...Hourly payFull timeTemporary workPart timeWork experience placementWork at officeLocal areaImmediate startMonday to FridayFlexible hoursShift work- ...Customer Service Representative The Customer Service Representative is responsible for representing Anticimex Carolinas in a courteous, professional manner. The Customer Service Representative will develop positive relationships with our clients promoting Anticimex...
- ...Office Clerk The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.... ...purchase orders. Takes orders for residential install/service customers. Assists in scheduling and dispatching. Provides backup support...Full timeWork at officeShift work
- ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Start working todayLocal area
$24 - $32 per hour
...systems, and is comfortable leading installations while maintaining high standards for safety, code compliance, workmanship, and customer service. Experience with standby generators is highly valued, but we also welcome experienced residential electricians who are...Hourly payFull timeLocal areaCanter Power Systems
Matthews, NC3 days ago- ...We go above and beyond with every detail to create a GOLDEN Experience! We believe in nurturing a culture that provides WOW! Customer Service We do the right things, make the right decisions and treat people with Integrity Compassion Trust We meet and exceed...
- ...Customer Service Representative UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be a key player in delivering outstanding customer service as a liaison between customers and the company. At UniFirst we have a 5-day work week...Full timeWork at officeImmediate startShift workWeekend workDay shift
- ...Customer Service Representative Our client, a leading global manufacturing firm, is seeking an experienced Customer Service Representative for a fantastic opportunity to join their team for a full-time, direct hire opportunity in Charlotte, NC. Act as a prime interface...Full timeWork at office
- ...Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents...Full timeFlexible hoursShift workWeekend work
- .... At David's Bridal, we empower our customers and our employees to stay true to their... ...them with one of the highest customer service scores in retail! We make dreams happenapply... ...! The Alterations Customer Service Representative (CSR) is a critical role for the...Hourly payPart timeWeekend workWeekday work
$12 - $15 per hour
...color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients. Sales Associate / Customer Service Representative Benefits: Competitive compensation plan with potential to make between $12 and $15...Hourly payLocal areaFlexible hoursShift workDrybar Shops
Charlotte, NC3 days ago- ...a Management and Operations Consulting Services Firm focusing on providing value to clients... ...delivering value. ProSidian clients represent a broad spectrum of Industry Sector... ...Call Center Agent [COC0019018] Identify customer pain points and propose solutions. Collaborate...Full timeContract workTemporary workWork at office
- ...: Who are we: At Bradham Comfort Services, we take pride in creating an environment... ...and satisfaction, not only for our customers, but for our team members as well. We are... ...currently seeking motivated Customer Service Representative to join our dynamic team. What’s...Weekly payFlexible hours
Bradham Comfort Services
Charlotte, NC11 days ago - ...planning, and creative execution to help companies present themselves with confidence. Job Summary We are seeking a customer-focused Customer Service Representative to provide professional assistance while supporting customer satisfaction, retention, and sales opportunities....Full time
Apex CLT Corp
Charlotte, NC4 days ago $19 - $21 per hour
...and repairs) and since launching in 2019, we've grown to over 5M customers. Every one of those customers holds an active policy with... ...Respond to inbound calls from existing customers Process service requests such as adding/removing vehicles and drivers, adding lienholder...Remote jobHourly payFull timeContract workPart timeFreelanceWork at officeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
Related searches
- online customer service assistant Charlotte, NC
- customer service rep part time Charlotte, NC
- customer support representative Charlotte, NC
- client engagement specialist Charlotte, NC
- spanish customer service representative Charlotte, NC
- customer service account specialist Charlotte, NC
- customer sales representative Charlotte, NC
- benefits customer care representative Charlotte, NC
- client service consultant Charlotte, NC
- customer experience agent Charlotte, NC