Field Access & Reimbursement Manager

About the Role At MiniMed, we’re focused on making every day a better day for people living with diabetes. The Field Access & Reimbursement Manager (ARM) role serves as the primary field‑based lead for market access education, assistance, and issue resolution with healthcare providers (HCPs) and their office staff to facilitate appropriate patient access to MiniMed’s diabetes therapies and technologies. Key Responsibilities Serve as a field‑based reimbursement and access expert for assigned geography. Provide compliant education to HCPs and office staff on reimbursement processes, payer coverage criteria, prior authorizations, and documentation requirements. Support HCP offices in understanding payer‑specific requirements to facilitate accurate and timely submissions. Identify systemic access barriers and support resolution strategies within established policies and procedures. Build strong, collaborative relationships with HCPs and office personnel as a trusted reimbursement and patient access resource. Act as the primary field contact for HCP‑reported reimbursement and access challenges and triage cases to internal teams such as DME, PBM account management, retail pharmacy, or distribution. Collaborate with Sales, Market Access, Patient Services, Legal, Compliance, and other internal stakeholders to support aligned customer engagement. Capture, synthesize, and communicate field insights related to payer policies, access trends, and reimbursement challenges. Provide feedback to internal teams to support continuous improvement of access programs and resources. Stay current on reimbursement policy changes, payer landscape dynamics, and diabetes market trends. Act with urgency to address critical access and affordability issues for patients and influence reimbursement outcomes. Operate independently within established policies while escalating complex issues as appropriate. Required Qualifications Bachelor’s degree in healthcare or business/public administration. 5+ years of experience in reimbursement, market access, patient services, or field‑based healthcare support roles. Preferred Qualifications Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships. Experience with patient support HUB services. Ability to establish relationships, collaborate, and influence across a matrix organization. Problem‑solving ability to navigate challenging access scenarios and identify timely solutions. Relevant certifications in prior authorization and/or billing and coding. Strong market access acumen related to payer approval processes and appeals for both pharmaceutical and medical device products. Deep understanding of Medicare, Medicaid, and private payer initiatives affecting reimbursement of medical devices and durable medical equipment. Demonstrated expertise with both pharmacy and medical device coding and billing. Compensation and Benefits Salary range: $109,000 – $185,000 (U.S. excluding PR and specific California locations). Short‑term incentive (STI) eligibility. Comprehensive benefits package including health, dental, vision, HSA, HRA, life insurance, long‑term disability, 401(k) match, paid time off, holidays, Employee Stock Purchase Plan, and Employee Assistance Program. Physical Job Requirements Regular independent mobility, computer use, and communication with peers and co‑workers are required. Reasonable accommodations are available for qualified individuals with disabilities. Equal Employment Opportunity MiniMed is an equal opportunity employer and will provide reasonable accommodations for qualified individuals with disabilities. #J-18808-Ljbffr USA-MiniMed Distribution Corp. 1018