Director, Employee Experience & Change Communications

Director Of Employee Experience And Change Communications

The Director of Employee Experience and Change Communications will define and execute a US associate engagement strategy in alignment with regional objectives and global priorities while fostering a culture of transparency, engagement, and inclusion. This role leads initiatives to enhance the employee experience and drive change management programs that support organizational transformation and business priorities.

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally.

Join us, the future is ours to shape!

This position will be located at the Princeton, NJ US Headquarters site.

Our Sandoz flexible hybrid working approach allows US office-based employees to work up to 50% of their monthly workday remotely. This role will not have the ability to be located remotely.

Must be authorized to work in the U.S. U.S. work visa sponsorship is not available for this role now or in the future.

Major Accountabilities / Your Key Responsibilities:

• Strategic Leadership: Develop and implement an associate communications strategy that aligns with business goals and cultural priorities. Partner with senior leadership to ensure consistent messaging and engagement across all levels of the organization
• Employee Experience: Design and deliver programs that enhance employee engagement, belonging, and overall experience. Leverage insights from employee surveys (e.g., Our Voice, post event surveys) to inform initiatives and measure impact.
• Change Management: Lead communication strategies for organizational changes, ensuring clarity, empathy, and alignment with transformation objectives. Act as a trusted advisor to leadership on change readiness and stakeholder engagement.
• Content & Channels: Oversee the creation of compelling content for multiple channels (intranet, newsletters, town halls, video, etc.). Ensure messaging reflects company values, advances inclusion, and resonates with our broad and talented associates.
• Measurement & Continuous Improvement: Define KPIs for communication effectiveness and employee experience programs. Use data and feedback to continuously improve strategies and execution.

What you'll bring to the role:

Required Qualifications:

Education & Experience (Required): Education: Bachelor's degree in communications, HR, Business, or related field.

• 10+ years in internal communications, employee engagement, or related roles.
• Proven track record in leading change management initiatives. Experience in a global or matrixed organization preferred.
• Experience working with intranet platforms and contributing to their ongoing development and maintenance.

Skills:

• Exceptional communication and storytelling skills.
• Strong stakeholder management and influencing capabilities.
• High agility and resilience in dynamic environments.
• Strong organizational abilities, with the capacity to manage multiple priorities and deadlines effectively.
• Excellent writing skills, with the ability to develop clear, engaging, and business-aligned content.
• Comfortable creating and managing editorial calendars, ensuring consistent and timely content production.
• Strong communication and stakeholder-management skills.
• Ability to manage people and/or external vendors, ensuring high-quality deliverables and smooth collaboration.

Key Capabilities Required:

• Strategic Engagement Design. Ability to translate enterprise strategy into clear, motivating engagement frameworks that help associates understand what we're doing, why it matters, and what it means for them.
• Executive & Leader Activation. Proven capability to equip senior leaders and people managers with narratives, tools, and moments that drive authentic, consistent engagement across the organization.
• Listening & Insight Generation. Expertise in designing and interpreting pulse surveys, feedback loops, and qualitative insights to identify engagement drivers, gaps, and opportunities—and close the loop visibly.
• Integrated Channel & Experience Management. Ability to orchestrate engagement across channels (town halls, digital platforms, manager cascades, live moments) to deliver a cohesive, high-impact associate experience.
• Measurement & Continuous Improvement. Strong command of engagement metrics and KPIs, using data to refine approaches, demonstrate impact, and continuously improve engagement outcomes.

Key Performance Indicators:

• Employee engagement scores and feedback trends.
• Effectiveness of communication campaigns (reach, engagement metrics).
• Successful execution of change management initiatives.
• Improvement in employee experience indicators

Preferred Requirements:

• Master's degree
• Pharma experience

Travel Requirements: Up to 15%

You'll Receive:

Sandoz offers a generous employee benefits package that includes a competitive salary, health insurance coverage for medical, prescription drugs, dental and vision, a generous company match for retirement savings accounts, and generous paid time off. We also follow a hybrid work policy that combines a mix of in-person and remote work to allow our employees flexibility.

The pay range for this position at commencement of employment is expected to be between $166,000 - $308,400 USD/year; however, while salary ranges are effective from 1/1/26 through 12/31/26, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

On September 30, 2021, Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support the execution and adherence to CIA obligations, CIA-related deliverables, and any relevant audit, monitoring or Independent Review Organization (IRO) remediation.

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Sandoz, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to View email address on click.appcast.io or call View phone number on click.appcast.io and let us know the nature of your request and your contact information. Please include the job requisition number in your message.