Shipper & Receiver

Warehouse / Logistics Shipper / Receiver

Roles Applicable:

• Shipper / Receiver 13
• Shipper / Receiver Lead

Purpose:

• Ensure accurate receipt, inspection, storage, and shipment of materials, components, and finished goods within the facility.
• Maintain proper material flow and support on-time delivery to customers through close coordination with production, quality, purchasing, and logistics teams.

Core Job Responsibilities:

• Process inbound and outbound shipments accurately and efficiently.
• Verify shipment accuracy against purchase orders, packing lists, and shipping documentation.
• Record transactions into ERP/WMS inventory systems.
• Label and route materials to appropriate storage or production areas.
• Maintain accurate inventory records and documentation.
• Operate material handling equipment safely.
• Maintain organized shipping and receiving areas.
• Escalate discrepancies, damage, or process concerns immediately.

Attendance & Reliability:

• Report to work during assigned schedule.
• Follow call-in protocol.
• Remain at workstation during working times.

Safety & Policy:

• Follow Victaulic's Code of Conduct.
• Follow all company safety procedures and warehouse operating guidelines.
• Use required PPE.
• Stop work for safety concerns.
• Maintain clean and organized work area.

Quality:

• Inspect incoming materials for damage, defects, or quantity discrepancies.
• Verify outbound orders for accuracy before shipment.
• Ensure ERP/WMS records reflect accurate inventory transactions.
• Stop work for quality concerns.

Productivity:

• Meet shipping and receiving throughput targets.
• Accurately record all inventory transactions in ERP/WMS.
• Support cycle count and inventory audit completion on schedule.

Decision Authority:

• Stop work for safety concerns.
• Stop work for quality concerns.
• Flag and escalate damaged or nonconforming incoming goods.
• Escalate issues to Warehouse Supervisor or Supply Chain Manager.

Progression Signals:

• Consistent attendance.
• Cross-training effectiveness.
• Accuracy in shipping and receiving documentation.
• Safe operation of material handling equipment.
• Meeting daily throughput metrics.
• Proper ERP/WMS utilization.
• Skill growth.
• Positive supervisor assessment.

Success Signals:

• Consistent attendance.
• Low shipping and receiving errors.
• Safe behavior.
• Cross-training engagement.

Progression Blocker:

• Recurring documentation or shipment errors.
• Safety issues.
• Poor attendance.
• Resistance to learning.
• Low engagement.

Evaluation Metrics:

• Attendance 15%
• Supervisor Evaluation / Feedback 10%
• ERP/WMS Accuracy & Documentation 25%
• Quality, Safety, and Compliance 20%
• KPIs 30%

Skills and Responsibilities:

Performance evaluation, skill progression, and role advancement for all applicable positions are determined through a combination of documented system data and direct leadership validation. Mendix data is used to confirm productivity, attainment, and system usage. Supervisor, Lead, and Trainer feedback is used to validate safe operation, quality output, skill application, and readiness for progression during normal production conditions. No single data source determines performance outcomes. Final determinations are made through review of both operational data and leadership assessment and apply consistently across all roles and levels.

Shipper / Receiver Level 1:

• Receive incoming shipments and verify contents against purchase orders and packing slips.
• Inspect incoming materials for damage, defects, or discrepancies.
• Record receipt of goods into ERP/WMS inventory systems accurately.
• Label and route received materials to designated storage or production areas.
• Communicate receiving discrepancies or damaged goods to Purchasing or management.
• Prepare, package, and ship customer orders per company and carrier specifications.
• Verify outbound order accuracy against packing lists, sales orders, and shipping documentation.
• Generate shipping labels, bills of lading, and required transport documents.
• Operate forklifts and pallet jacks safely.
• Maintain clean and organized shipping and receiving areas.

Shipper / Receiver Level 2:

• All Level 1 requirements.
• Coordinate shipments using common carriers, freight providers, or company transportation.
• Ensure shipments are staged, loaded, and secured properly for safe transport.
• Assist with cycle counts and periodic inventory audits.
• Support material movement between warehouse and production areas.
• Accurately enter and maintain shipping and receiving records in ERP/WMS systems.
• Ensure materials are stored in designated locations per warehouse organization standards.

Shipper / Receiver Level 3:

• All Level 2 requirements.
• Investigate and resolve inventory discrepancies independently.
• Prepare reports on shipping volumes, receiving discrepancies, and inventory movement.
• Support onboarding and cross-training of Level 1 Shippers / Receivers.
• Demonstrate proficient use of ERP systems (SAP, AS400/BPCS, Oracle, or similar platforms).
• Support process improvement initiatives in shipping, receiving, and inventory operations.

Shipper / Receiver Lead:

• All Level 3 requirements.
• Provide floor support to warehouse and shipping / receiving teams.
• Support Victaulic safety initiatives as an area representative.
• Support Victaulic FEM initiatives as an area representative.
• Assist Warehouse Supervisor / Supply Chain Manager with day-to-day activities when needed.
• Balance shipping and receiving workload assignments when required.
• Provide guidance and training to new Shippers / Receivers.
• Reinforce knowledge and best practices across the team.
• Track training and reinforcement efforts.
• Weekly touchpoints with team members; observations reported to supervisors.