Chief Claims Officer

Chief Claims Officer

The Chief Claims Officer (CCO) is a critical member of the Senior Leadership Team, accountable for developing and executing the enterprise-wide claims strategy and driving exceptional performance across claims operations, customer service, compliance, litigation management, and overall loss cost leadership. This executive provides forward-looking strategic guidance, ensures disciplined operational execution, and builds a high-performing claims organization that advances the company's financial strength, reputation, and long-term growth. Central to the position is an Executive who will embrace and lead through a culture of collaboration and creativity.

Responsibilities include:

• Strategic Leadership & Enterprise Alignment
• Operational Excellence & Claims Performance
• Cross-Functional Collaboration & Knowledge Sharing
• Litigation, Legal Strategy & External Partnerships
• Organizational Leadership, Culture & Talent Development
• Governance, Compliance & Risk Mitigation

Qualifications include:

• Bachelor's degree required; Juris Doctor strongly preferred; advanced degree a plus
• 15+ years of claims leadership experience with progressive responsibility.
• Expertise across casualty lines including General Liability, Product Liability, Supported and Unsupported Excess, Professional Liability, and Construction Defect.
• Proven background in large loss management, mediation strategy, and complex settlement negotiations.
• Demonstrated financial acumen in budgeting, loss cost analysis, and evaluating costbenefit outcomes for initiatives and projects.

Leadership competencies include:

• Leadership Excellence
• Communication & Influence
• Operational & Work Management Skills
• Analytical & Strategic Thinking

Additional Company Details

We do not accept any unsolicited resumes from external recruiting firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role includes: Base Salary Range: $250,000 - $275,000 The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Eligible to participate in the annual discretionary bonus program. Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.